Date   

Re: avast support

Adrien
 

Hi

Tim

 

Ok thanks for this, I have a support email address now, they are not publishing email addresses or phone numbers now, some of these big companies are getting worse.

 

Regards

Adrien G0mun

 

I run a group on groups.io, to join the group:

best-circle-of-friends+subscribe@groups.io

facebook page at bestcircleoffriends, just do a search for it.

 

twitter

@AdrienCollins12

 

Skype with me on adriencollins06

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Timothy Mok
Sent: 05 June 2020 10:45
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] avast support

 

Hello Adrien,

When I contacted the Avast! Customer support three days ago, I logged into my Avast! account and made use of the chat facility to get what I wanted. Their response was pretty fast. Perhaps it may do well for you to give it a try. Ask them if they can furnish you with an email address to a live customer support rep.

Kind regards,

Tim.

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Adrien
Sent: Friday, 5 June, 2020 12:45 PM
To: main@TechTalk.groups.io
Cc: 'BCAB Discussion List' <bcab@...>
Subject: Re: [TechTalk] avast support
Importance: High

 

Hi Tim

 

This is what I sent to another list. I don't know if anyone else on here has had similar problems but I am finding it increasingly difficult to contact support representatives at some larger companies. For example a few months ago I purchased the latest nero, trying to get a refund was a nightmare. On the 2 checkout website it tells you how to apply for your refund but the actual portal is not accessible, way back you used to be able to log-in and apply for a support ticket but not now. I had a similar experience this week after I purchased avast secure line vpn, I could log-in and get to my account and subscription portal but the rest had to be done by mum, it doesn't matter which browser I used firefox or chrome, the problems were the same and none of the screen readers could help. We used to be able to get e-mail addresses for support but not any more, you can't even find them on google, a lot of these companies use the same sellers i.e. clever bridge and  digital river among others , not all companies allow you to try before you buy, from now on, unless I can try something before I pay for it, I won’t be buying it in case it doesn’t work with a screen reader and I have to get a refund, they really aren’t making it easy for us now, a lot of the software interfaces are getting harder to use.   

 

 

Regards

Adrien G0mun

 

I run a group on groups.io, to join the group:

best-circle-of-friends+subscribe@groups.io

facebook page at bestcircleoffriends, just do a search for it.

 

twitter

@AdrienCollins12

 

Skype with me on adriencollins06

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Timothy Mok
Sent: 05 June 2020 00:44
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Ravast support

 

Hi Adrien,

If you go to support.avast.com, they should be able to help you with your issue. That was what I did when I needed to retrieve an activation key that just wasn’t in my subscription list. Or you may go directly to www.avast.com › contacts.

Kind regards,

Tim.

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Adrien
Sent: Friday, 5 June, 2020 12:27 AM
To: main@TechTalk.groups.io
Subject: [TechTalk] Ravast support
Importance: High

 

Hi

 

Is it my imagination or is it getting more and more difficult to buy software and then try and get support from companies like avast and nero. There support pages are getting harder to find your way around. I got avast secure line vpn and want to get a refund for the soft ware easier said than done. Does anyone know of an email address that still work

 

Regards

Adrien G0mun

 

I run a group on groups.io, to join the group:

best-circle-of-friends+subscribe@groups.io

facebook page at bestcircleoffriends, just do a search for it.

 

twitter

@AdrienCollins12

 

Skype with me on adriencollins06

 

Virus-free. www.avg.com


Re: fixing sound issues

Gene
 

It isn't clear to me what the problem is. You said yesterday you just found out you have two sound cardds. Is one of them an external USB sound card or are they both internal sound cards?

You can tell JAWS which soundcard to use if you have two. Do the audio problems just affect JAWS or everything?

Since I don't know how things are set up on your computer in terms of which soundcard plays which audio, you may solve the problem most easily by purchasing an inexpensive external sound card, connecting it, and seeing if all audio comes from that card. If it does, that should solve the problem.

Gene

-----Original Message-----
From: heather albright
Sent: Thursday, June 04, 2020 11:45 PM
To: main@TechTalk.groups.io
Subject: [TechTalk] fixing sound issues



I cant figure out my sound problem. It keeps fading in and out. So I am thinking about resetting this PC! I have never attempted this before . Does this also take my jaws off my pc? I saw the check box to keep my files. And the other check box removes everything! I read it is a drastic move but, sound is driving me crazy jaws sounds like it has a hang over woe! all my screen readers are having the same sound issues and I still cant tell which sound driver has the issue audio windows utility or IDT High Definition Audio! I followed the youtube to update the drivers and it still is not working. Thanks Heather





From: Pamela Dominguez
Sent: Thursday, June 4, 2020 10:07 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] having sound issues





Oh, I hate when they don't tell you what they did. It's like they're afraid

that then, you will be able to do it yourself and won't call back. Not

fair! Unless the guy's english was so bad he didn't know how to tell you.

But that's still not fair. Pam.



-----Original Message-----

From: heather albright

Sent: Thursday, June 04, 2020 4:25 PM

To: main@TechTalk.groups.io

Subject: Re: [TechTalk] having sound issues



I have an hp desktop. So I called MS support and they had to fix my drivers

that would not update, i guess. I asked the guy to tell me what he did and I

guess he did not get it. So they fixed it but, I do not know what they did

even though I asked him how they resolved my issues!It seems I have 2 sound

cards according to him which I did not know I did have. So I still do not

know which one jaws is using, they did not tell me! I did not get a report

of what they did after the call so if it happens again, I still do not know

how to fix it on my own! I ran the trouble shooter and it kept telling

everything was worker right but, when he did it, it said it had problems. So

wondering what he did to fix them for next time woe! Heather

----- Original Message -----

From: "wendy Sheld-Walker" <wenincal@...>

To: <main@techtalk.groups.io>

Sent: Thursday, June 4, 2020 2:33 PM

Subject: Re: [TechTalk] having sound issues





This has happened to my partner after every major Windows update. She
has a Dell Lattitude and is using JAWS. Dell had her disable the Real
Tech audio drivers so the computer would use the computer speakers.
This does fix the issue but like I said, every major update
re-installs the Real Tech drivers again and this process starts all
over again. Hope this helps.
Wendy Walker
On 6/4/20, heather albright <kd5cbl@...> wrote:
Hello, after the windows update, my sound is crappy, it gets really loud
and
than goes really low. It saids my drivers are up to date . So how do I
fix
this issue, it is quite annoying I am using jaws or NVDA they both have
the
same issue, loud and low. Thanks Heather










--

This email has been checked for viruses by AVG.

https://www.avg.com


Re: titling notes recorded on Victor reader

chris judge
 

Who said anything about a bit at a time? Lol.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Monte Single
Sent: June 4, 2020 8:36 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] titling notes recorded on Victor reader

Good for you Chris,

It is best that these senior moments arrive a bit at a time; less chance of major disorientation this way.


-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of chris judge
Sent: June-04-20 2:10 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] titling notes recorded on Victor reader

Yes, I realized that after posting. Just me, having a senior moment, which are becoming more and more frequent these days.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Monte Single
Sent: June 4, 2020 2:56 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] titling notes recorded on Victor reader

Hi Chris,

No Humanware Companiln required.
I just use the standard windows keystrokes to select drives,folders, and files.
Then I use the f2 key to rename the selected file.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of chris judge
Sent: June-04-20 11:39 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] titling notes recorded on Victor reader

I believe you need to use the humanware companion to do that.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Troy Burnham
Sent: June 4, 2020 1:18 PM
To: main@TechTalk.groups.io
Subject: [TechTalk] titling notes recorded on Victor reader

Hi all,

Does anybody know how to give titles to notes I record on my Victor reader stream? I think I read that this can be done but I'm not sure how.

Thanks.

Troy


Re: avast support

Timothy Mok
 

Hello Adrien,

When I contacted the Avast! Customer support three days ago, I logged into my Avast! account and made use of the chat facility to get what I wanted. Their response was pretty fast. Perhaps it may do well for you to give it a try. Ask them if they can furnish you with an email address to a live customer support rep.

Kind regards,

Tim.

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Adrien
Sent: Friday, 5 June, 2020 12:45 PM
To: main@TechTalk.groups.io
Cc: 'BCAB Discussion List' <bcab@...>
Subject: Re: [TechTalk] avast support
Importance: High

 

Hi Tim

 

This is what I sent to another list. I don't know if anyone else on here has had similar problems but I am finding it increasingly difficult to contact support representatives at some larger companies. For example a few months ago I purchased the latest nero, trying to get a refund was a nightmare. On the 2 checkout website it tells you how to apply for your refund but the actual portal is not accessible, way back you used to be able to log-in and apply for a support ticket but not now. I had a similar experience this week after I purchased avast secure line vpn, I could log-in and get to my account and subscription portal but the rest had to be done by mum, it doesn't matter which browser I used firefox or chrome, the problems were the same and none of the screen readers could help. We used to be able to get e-mail addresses for support but not any more, you can't even find them on google, a lot of these companies use the same sellers i.e. clever bridge and  digital river among others , not all companies allow you to try before you buy, from now on, unless I can try something before I pay for it, I won’t be buying it in case it doesn’t work with a screen reader and I have to get a refund, they really aren’t making it easy for us now, a lot of the software interfaces are getting harder to use.   

 

 

Regards

Adrien G0mun

 

I run a group on groups.io, to join the group:

best-circle-of-friends+subscribe@groups.io

facebook page at bestcircleoffriends, just do a search for it.

 

twitter

@AdrienCollins12

 

Skype with me on adriencollins06

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Timothy Mok
Sent: 05 June 2020 00:44
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Ravast support

 

Hi Adrien,

If you go to support.avast.com, they should be able to help you with your issue. That was what I did when I needed to retrieve an activation key that just wasn’t in my subscription list. Or you may go directly to www.avast.com › contacts.

Kind regards,

Tim.

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Adrien
Sent: Friday, 5 June, 2020 12:27 AM
To: main@TechTalk.groups.io
Subject: [TechTalk] Ravast support
Importance: High

 

Hi

 

Is it my imagination or is it getting more and more difficult to buy software and then try and get support from companies like avast and nero. There support pages are getting harder to find your way around. I got avast secure line vpn and want to get a refund for the soft ware easier said than done. Does anyone know of an email address that still work

 

Regards

Adrien G0mun

 

I run a group on groups.io, to join the group:

best-circle-of-friends+subscribe@groups.io

facebook page at bestcircleoffriends, just do a search for it.

 

twitter

@AdrienCollins12

 

Skype with me on adriencollins06

 

Virus-free. www.avg.com


fixing sound issues

heather albright
 

I cant figure out my sound problem. It keeps fading in and out. So I am thinking about resetting this PC! I have never attempted this before . Does this also take my jaws off my pc? I saw the check box to keep my files.   And the other check box removes everything! I read it is a drastic move but, sound is driving me crazy jaws sounds like it has a hang over woe! all my screen readers are having the same sound issues and I still cant tell which sound driver has the issue audio windows utility or IDT High Definition Audio! I followed the youtube to update the drivers and it still is not working. Thanks Heather

 

From: Pamela Dominguez
Sent: Thursday, June 4, 2020 10:07 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] having sound issues

 

Oh, I hate when they don't tell you what they did.  It's like they're afraid

that then, you will be able to do it yourself and won't call back.  Not

fair!  Unless the guy's english was so bad he didn't know how to tell you.

But that's still not fair.  Pam.

 

-----Original Message-----

From: heather albright

Sent: Thursday, June 04, 2020 4:25 PM

To: main@TechTalk.groups.io

Subject: Re: [TechTalk] having sound issues

 

I have an hp desktop. So I called MS support and they had to fix my drivers

that would not update, i guess. I asked the guy to tell me what he did and I

guess he did not get it. So they fixed it but, I do not know what they did

even though I asked him how they resolved my issues!It seems I have 2 sound

cards according to him which I did not know I did have. So I still do not

know which one jaws is using, they did not tell me! I did not get a report

of what they did after the call so if it happens again, I still do not know

how to fix it on my own! I ran the trouble shooter and it kept telling

everything was worker right but, when he did it, it said it had problems. So

wondering what he did to fix them for next time woe!  Heather

----- Original Message -----

From: "wendy Sheld-Walker" <wenincal@...>

To: <main@techtalk.groups.io>

Sent: Thursday, June 4, 2020 2:33 PM

Subject: Re: [TechTalk] having sound issues

 

 

> This has happened to my partner after every major Windows update. She

> has a Dell Lattitude and is using JAWS. Dell had her disable the Real

> Tech audio drivers so the computer would use the computer speakers.

> This does fix the issue but like I said, every major update

> re-installs the Real Tech drivers again and this process starts all

> over again. Hope this helps.

> Wendy Walker

> On 6/4/20, heather albright <kd5cbl@...> wrote:

>> Hello, after the windows update, my sound is crappy, it gets really loud

>> and

>> than goes really low. It saids my drivers are up to date . So how do I

>> fix

>> this issue, it is quite annoying I am using jaws or NVDA they both have

>> the

>> same issue, loud and low. Thanks Heather

>> 

>> 

>> 

>> 

>> 

 

 

 

 

 

--

This email has been checked for viruses by AVG.

https://www.avg.com

 

 

 

 


Re: avast support

Adrien
 

Hi Tim

 

This is what I sent to another list. I don't know if anyone else on here has had similar problems but I am finding it increasingly difficult to contact support representatives at some larger companies. For example a few months ago I purchased the latest nero, trying to get a refund was a nightmare. On the 2 checkout website it tells you how to apply for your refund but the actual portal is not accessible, way back you used to be able to log-in and apply for a support ticket but not now. I had a similar experience this week after I purchased avast secure line vpn, I could log-in and get to my account and subscription portal but the rest had to be done by mum, it doesn't matter which browser I used firefox or chrome, the problems were the same and none of the screen readers could help. We used to be able to get e-mail addresses for support but not any more, you can't even find them on google, a lot of these companies use the same sellers i.e. clever bridge and  digital river among others , not all companies allow you to try before you buy, from now on, unless I can try something before I pay for it, I won’t be buying it in case it doesn’t work with a screen reader and I have to get a refund, they really aren’t making it easy for us now, a lot of the software interfaces are getting harder to use.   

 

 

Regards

Adrien G0mun

 

I run a group on groups.io, to join the group:

best-circle-of-friends+subscribe@groups.io

facebook page at bestcircleoffriends, just do a search for it.

 

twitter

@AdrienCollins12

 

Skype with me on adriencollins06

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Timothy Mok
Sent: 05 June 2020 00:44
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Ravast support

 

Hi Adrien,

If you go to support.avast.com, they should be able to help you with your issue. That was what I did when I needed to retrieve an activation key that just wasn’t in my subscription list. Or you may go directly to www.avast.com › contacts.

Kind regards,

Tim.

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Adrien
Sent: Friday, 5 June, 2020 12:27 AM
To: main@TechTalk.groups.io
Subject: [TechTalk] Ravast support
Importance: High

 

Hi

 

Is it my imagination or is it getting more and more difficult to buy software and then try and get support from companies like avast and nero. There support pages are getting harder to find your way around. I got avast secure line vpn and want to get a refund for the soft ware easier said than done. Does anyone know of an email address that still work

 

Regards

Adrien G0mun

 

I run a group on groups.io, to join the group:

best-circle-of-friends+subscribe@groups.io

facebook page at bestcircleoffriends, just do a search for it.

 

twitter

@AdrienCollins12

 

Skype with me on adriencollins06

 

Virus-free. www.avg.com


Re: Audio Editing software that will allow you to change pitch?

Melissa
 

Thanks everyone. This is very helpful.
Melissa

On 6/1/20, Melissa <angel.melissa0107@...> wrote:
Hello group. Has anyone had any experience with using an accessible
audio editor that will allow you to change the pitch of a track? I'm
using Windows10 or I can possibly use a mac if necessary. Thanks for
your help.
Melissa


Re: titling notes recorded on Victor reader

Troy Burnham
 

Thanks Monte, easy enough.

Troy

On 6/4/2020 12:55 PM, Monte Single wrote:
Hi Chris,

No Humanware Companiln required.
I just use the standard windows keystrokes to select drives,folders, and files.
Then I use the f2 key to rename the selected file.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of chris judge
Sent: June-04-20 11:39 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] titling notes recorded on Victor reader

I believe you need to use the humanware companion to do that.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Troy Burnham
Sent: June 4, 2020 1:18 PM
To: main@TechTalk.groups.io
Subject: [TechTalk] titling notes recorded on Victor reader

Hi all,

Does anybody know how to give titles to notes I record on my Victor reader stream? I think I read that this can be done but I'm not sure how.

Thanks.

Troy











Re: having sound issues

Pamela Dominguez
 

Oh, I hate when they don't tell you what they did. It's like they're afraid that then, you will be able to do it yourself and won't call back. Not fair! Unless the guy's english was so bad he didn't know how to tell you. But that's still not fair. Pam.

-----Original Message-----
From: heather albright
Sent: Thursday, June 04, 2020 4:25 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] having sound issues

I have an hp desktop. So I called MS support and they had to fix my drivers
that would not update, i guess. I asked the guy to tell me what he did and I
guess he did not get it. So they fixed it but, I do not know what they did
even though I asked him how they resolved my issues!It seems I have 2 sound
cards according to him which I did not know I did have. So I still do not
know which one jaws is using, they did not tell me! I did not get a report
of what they did after the call so if it happens again, I still do not know
how to fix it on my own! I ran the trouble shooter and it kept telling
everything was worker right but, when he did it, it said it had problems. So
wondering what he did to fix them for next time woe! Heather
----- Original Message -----
From: "wendy Sheld-Walker" <wenincal@...>
To: <main@techtalk.groups.io>
Sent: Thursday, June 4, 2020 2:33 PM
Subject: Re: [TechTalk] having sound issues


This has happened to my partner after every major Windows update. She
has a Dell Lattitude and is using JAWS. Dell had her disable the Real
Tech audio drivers so the computer would use the computer speakers.
This does fix the issue but like I said, every major update
re-installs the Real Tech drivers again and this process starts all
over again. Hope this helps.

Wendy Walker


On 6/4/20, heather albright <kd5cbl@...> wrote:
Hello, after the windows update, my sound is crappy, it gets really loud and
than goes really low. It saids my drivers are up to date . So how do I fix
this issue, it is quite annoying I am using jaws or NVDA they both have the
same issue, loud and low. Thanks Heather









--
This email has been checked for viruses by AVG.
https://www.avg.com


Microsoft Teams accessibility question, please

Greg Daniel <gdaniel@...>
 

Hi everyone,

While I have had a fair amount of experience using Zoom, I am a total newbie when it comes to Microsoft Teams. I am using Windows 10 with JAWS 2019, and am wondering if Teams is accessible and, if so, are instructions for using Teams available for newbies like me.

Thanks in advance for any assistance.

Greg Daniel

Columbus, Ohio


Re: Saving a username and password

Terrilynne Pomeroy
 

Hi Mike,

Well I tried your instructions in BARD using IE 11, but it just moves too fast. It goes straight to the main page.

TerriLynne

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Mike B
Sent: Thursday, June 4, 2020 3:17 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Saving a username and password

 

For IE11 you need to check the checkbox for IE11 to remember your user name and passwword before pressing the sign-in button.  Then after you press the sign-in button you should get a notification bar dialogue press, Alt + N, to open then tab to the, Yes button, and press the spacebar to save the log-in information.

 

For Chrome, below are a few different notes:

From: Dan Kerstetter
You can press shift f6 to get to the save password dialog.

HTH

Dan  

 

From: Steve Nutt
Alt+Shift+A does it as well, takes you straight to the notification.

All the best

Steve 

 

From: John Doering
I believe you can also hit F6 once signed in to get a dialog to save the password for the site.

HTH,

John Doering 

 

From: Rebecca Lineberger
When Chrome asks if you want to save a password when you first visit a web site, you should be able to get to the save button by pressing the, F6 key.  I haven’t done it for a while, so can’t remember if it takes more than one press of that key to get there.  When you do, press enter on that
save button.  I haven’t changed a password, so have not been asked about updating, but would assume the process is the same.

Rebecca  

 

Take care.  Mike.  Sent from my iBarstool.
 *My body has absorbed so much soap and disinfectant lately that when I pee it cleans the toilet.

----- Original Message -----

Sent: Thursday, June 04, 2020 1:09 PM

Subject: Re: [TechTalk] Saving a username and password

 

In the case of BARD, I am using IE 11. But on most sites I am using Chrome. I would love to know how to do it in either one.

 

TerriLynne

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Mike B
Sent: Thursday, June 4, 2020 11:35 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Saving a username and password

 

This is your browser asking you if you want to save this info.  What browser are you using?


Take care.  Mike.  Sent from my iBarstool.
 *My body has absorbed so much soap and disinfectant lately that when I pee it cleans the toilet.

----- Original Message -----

Sent: Thursday, June 04, 2020 10:30 AM

Subject: [TechTalk] Saving a username and password

 

I am using JAWS 20 with Windows 10. I updated my email with BARD and had to then update my password. When I go to the initial log-in page, I have to type in my new information, and then it asks me if I want to have it stored for further use. Then in what seems to be about a fourth of a second, it moves on to the main page. Does anyone know how I can accept their offer to store the new email address and password?

 

Thanks for any help,

 

TerriLynne


Re: my passport drive

Dennis L
 


no.m


On Jun 4, 2020, at 7:15 PM, Greg Daniel <gdaniel@...> wrote:

 Monte,

I have an older 1TB Western Digital USB drive, and I ran the PC executable and am backing up my files on my desktop computer.  I am using JAWS 2019 and Windows 10, but haven't yet figured out how to schedule the timing of backups; so far, I've let them happen when they will, but hope to get some assistance in order to figure out a better way to schedule backups.

Greg

At 07:09 PM 6/4/2020, you wrote:
Hi List,
 
Tlday I got a 4 tb usb powered  external drive.  It is a Western Digital My Passport.
There are 2 applications  on the drive; 1 is for the mac and the other for windows.
Do I need to run the windows application if I want to use this device with my pc?
Thanks,
Monte
 
P s;  I purchased it from
 
www.amazon.ca
for 150 bucks Canadian, including taxes.


Re: Ravast support

Timothy Mok
 

Hi Adrien,

If you go to support.avast.com, they should be able to help you with your issue. That was what I did when I needed to retrieve an activation key that just wasn’t in my subscription list. Or you may go directly to www.avast.com › contacts.

Kind regards,

Tim.

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Adrien
Sent: Friday, 5 June, 2020 12:27 AM
To: main@TechTalk.groups.io
Subject: [TechTalk] Ravast support
Importance: High

 

Hi

 

Is it my imagination or is it getting more and more difficult to buy software and then try and get support from companies like avast and nero. There support pages are getting harder to find your way around. I got avast secure line vpn and want to get a refund for the soft ware easier said than done. Does anyone know of an email address that still work

 

Regards

Adrien G0mun

 

I run a group on groups.io, to join the group:

best-circle-of-friends+subscribe@groups.io

facebook page at bestcircleoffriends, just do a search for it.

 

twitter

@AdrienCollins12

 

Skype with me on adriencollins06

 

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Re: my passport drive

Monte Single
 

OK,

 

I did not know the drive came with backup software.

 

Thanks,

Monte

 

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Greg Daniel
Sent: June-04-20 5:15 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] my passport drive

 

Monte,

I have an older 1TB Western Digital USB drive, and I ran the PC executable and am backing up my files on my desktop computer.  I am using JAWS 2019 and Windows 10, but haven't yet figured out how to schedule the timing of backups; so far, I've let them happen when they will, but hope to get some assistance in order to figure out a better way to schedule backups.

Greg

At 07:09 PM 6/4/2020, you wrote:

Hi List,
 
Tlday I got a 4 tb usb powered  external drive.  It is a Western Digital My Passport.
There are 2 applications  on the drive; 1 is for the mac and the other for windows.
Do I need to run the windows application if I want to use this device with my pc?
Thanks,
Monte
 
P s;  I purchased it from
 
www.amazon.ca
for 150 bucks Canadian, including taxes.


Re: titling notes recorded on Victor reader

Monte Single
 

Good for you Chris,

It is best that these senior moments arrive a bit at a time; less chance of major disorientation this way.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of chris judge
Sent: June-04-20 2:10 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] titling notes recorded on Victor reader

Yes, I realized that after posting. Just me, having a senior moment, which are becoming more and more frequent these days.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Monte Single
Sent: June 4, 2020 2:56 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] titling notes recorded on Victor reader

Hi Chris,

No Humanware Companiln required.
I just use the standard windows keystrokes to select drives,folders, and files.
Then I use the f2 key to rename the selected file.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of chris judge
Sent: June-04-20 11:39 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] titling notes recorded on Victor reader

I believe you need to use the humanware companion to do that.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Troy Burnham
Sent: June 4, 2020 1:18 PM
To: main@TechTalk.groups.io
Subject: [TechTalk] titling notes recorded on Victor reader

Hi all,

Does anybody know how to give titles to notes I record on my Victor reader stream? I think I read that this can be done but I'm not sure how.

Thanks.

Troy


Re: my passport drive

Greg Daniel <gdaniel@...>
 

Monte,

I have an older 1TB Western Digital USB drive, and I ran the PC executable and am backing up my files on my desktop computer.  I am using JAWS 2019 and Windows 10, but haven't yet figured out how to schedule the timing of backups; so far, I've let them happen when they will, but hope to get some assistance in order to figure out a better way to schedule backups.

Greg


At 07:09 PM 6/4/2020, you wrote:
Hi List,
 
Tlday I got a 4 tb usb powered  external drive.  It is a Western Digital My Passport.
There are 2 applications  on the drive; 1 is for the mac and the other for windows.
Do I need to run the windows application if I want to use this device with my pc?
Thanks,
Monte
 
P s;  I purchased it from
 
www.amazon.ca
for 150 bucks Canadian, including taxes.


Re: upgrading hard drive on laptop

William Vandervest
 

Managed to contact HP tech support and got it figured out.

 

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of William Vandervest
Sent: Thursday, June 4, 2020 15:26
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] upgrading hard drive on laptop

 

The 850 only has 1 switch like that, but I think the battery is inside with everything else

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Steven Johnson
Sent: Thursday, June 4, 2020 13:33
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] upgrading hard drive on laptop

 

Hi William.  I have an HP Elitebook 8570P, and if your laptop is anything like mine, on the bottom near the rear of the unit where the battery is located, you will find 2 releases that feel like switches that are spring loaded.  One of them releases the battery, and the other releases the cover.  With the unit on a table with the rear facing you, I believe that the left latch releases the battery, just release it and tilt the battery toward you.  The right latch releases the cover, just kind of push down gently and slide it away from you.  My HD was held in with four spring-loaded screws.  It is very easy to replace.

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of William Vandervest
Sent: Thursday, June 4, 2020 8:53 AM
To: Blindtech Group <blindtech@groups.io>; TechTalk Group <TechTalk@groups.io>
Subject: [TechTalk] upgrading hard drive on laptop

 

I have a HP Elitebook 850 and I want to replace the 320gb drive with a larger one.

Does anybody know how to unlock the cover?

It has a slide release switch, but also needs to be unlocked, and I can’t figure out where the lock is or how to unlock it.

Thanks

 

 

 

William Vandervest

Timelord09@...

 

There are none so blind as those who will not se “anon”e

 


my passport drive

Monte Single
 

Hi List,

 

Tlday I got a 4 tb usb powered  external drive.  It is a Western Digital My Passport.

There are 2 applications  on the drive; 1 is for the mac and the other for windows.

Do I need to run the windows application if I want to use this device with my pc?

Thanks,

Monte

 

P s;  I purchased it from

 

www.amazon.ca

for 150 bucks Canadian, including taxes.


Re: having sound issues

heather albright
 

I have been told I have two sound card drivers, how can I tell which one jaws is using! So I can delete the other one? Heather

 

From: heather albright via groups.io
Sent: Thursday, June 4, 2020 4:38 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] having sound issues

 

Ms is no help, they will not say it is because of windows up date and wants me to use a  crappy usb speaker instead of my 3.5 speakers but, they were working just fine till this stupid update! Anyone have any suggestions please! Heather

 

From: heather albright via groups.io
Sent: Thursday, June 4, 2020 3:25 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] having sound issues

 

I have an hp desktop. So I called MS support and they had to fix my drivers

that would not update, i guess. I asked the guy to tell me what he did and I

guess he did not get it. So they fixed it but, I do not know what they did

even though I asked him how they resolved my issues!It seems I have 2 sound

cards according to him which I did not know I did have. So I still do not

know which one jaws is using, they did not tell me! I did not get a report

of what they did after the call so if it happens again, I still do not know

how to fix it on my own! I ran the trouble shooter and it kept telling

everything was worker right but, when he did it, it said it had problems. So

wondering what he did to fix them for next time woe!  Heather

----- Original Message -----

From: "wendy Sheld-Walker" <wenincal@...>

To: <main@techtalk.groups.io>

Sent: Thursday, June 4, 2020 2:33 PM

Subject: Re: [TechTalk] having sound issues

 

 

> This has happened to my partner after every major Windows update. She

> has a Dell Lattitude and is using JAWS. Dell had her disable the Real

> Tech audio drivers so the computer would use the computer speakers.

> This does fix the issue but like I said, every major update

> re-installs the Real Tech drivers again and this process starts all

> over again. Hope this helps.

> Wendy Walker

> On 6/4/20, heather albright <kd5cbl@...> wrote:

>> Hello, after the windows update, my sound is crappy, it gets really loud

>> and

>> than goes really low. It saids my drivers are up to date . So how do I

>> fix

>> this issue, it is quite annoying I am using jaws or NVDA they both have

>> the

>> same issue, loud and low. Thanks Heather

>> 

>> 

>> 

>> 

>> 

>

>

 

 

 

 

 


Re: having sound issues

heather albright
 

Ms is no help, they will not say it is because of windows up date and wants me to use a  crappy usb speaker instead of my 3.5 speakers but, they were working just fine till this stupid update! Anyone have any suggestions please! Heather

 

From: heather albright via groups.io
Sent: Thursday, June 4, 2020 3:25 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] having sound issues

 

I have an hp desktop. So I called MS support and they had to fix my drivers

that would not update, i guess. I asked the guy to tell me what he did and I

guess he did not get it. So they fixed it but, I do not know what they did

even though I asked him how they resolved my issues!It seems I have 2 sound

cards according to him which I did not know I did have. So I still do not

know which one jaws is using, they did not tell me! I did not get a report

of what they did after the call so if it happens again, I still do not know

how to fix it on my own! I ran the trouble shooter and it kept telling

everything was worker right but, when he did it, it said it had problems. So

wondering what he did to fix them for next time woe!  Heather

----- Original Message -----

From: "wendy Sheld-Walker" <wenincal@...>

To: <main@techtalk.groups.io>

Sent: Thursday, June 4, 2020 2:33 PM

Subject: Re: [TechTalk] having sound issues

 

 

> This has happened to my partner after every major Windows update. She

> has a Dell Lattitude and is using JAWS. Dell had her disable the Real

> Tech audio drivers so the computer would use the computer speakers.

> This does fix the issue but like I said, every major update

> re-installs the Real Tech drivers again and this process starts all

> over again. Hope this helps.

> Wendy Walker

> On 6/4/20, heather albright <kd5cbl@...> wrote:

>> Hello, after the windows update, my sound is crappy, it gets really loud

>> and

>> than goes really low. It saids my drivers are up to date . So how do I

>> fix

>> this issue, it is quite annoying I am using jaws or NVDA they both have

>> the

>> same issue, loud and low. Thanks Heather

>> 

>> 

>> 

>> 

>> 

>

>