Date   

Re: about accessible products

Holly
 

Howard:

I couldn't find any hours of operation, but you could just call and see if someone is available.


Re: about accessible products

Howard Traxler
 

Thank you Holly.  I imagine they're not in on Saturdays, so I'll give that number a call on Monday.

Howard

On 12/12/2020 2:34 PM, Holly wrote:
Howard:

Here is the number for the accessible products hotline. 316-252-2500




Re: Run Dialogue & Websites

Juan Gonzalez <jgonzalezh614@...>
 

Good afternoon,

Did this issue just start or has it been this way all of the time? Also he is not getting any errors? What happens to the run box after he presses enter after entering a URL? I am going to assume he is putting the http:// or https:// before the domain.  

 

Juan Gonzalez

IT – DAX Analyst/IT Support Technician | Information Technology

Phone: 312 .666.1331 Ext. 3704

www.chicagolighthouse.org

                    

 

 

 

 

 

 

From: Mike B
Sent: Saturday, December 12, 2020 12:57 PM
To: TechTalk
Subject: [TechTalk] Run Dialogue & Websites

 

Hi All,

 

I ran into a strange problem on a friend's Windows 7 Home computer.  When you type a URL into the Run Dialogue nothing happens!  I checked to make sure a browser was selected as the default and that all program associations were selected but, still nothing happens when you press enter on a URL from the Run Dialogue.

 

You can type, Notepad, or other commands into the Run Dialogue and you'll go straight to them but, for whatever reason URL's don't work, so to speak.  Can anyone shed some light on how to fix this issue?  All help is greatly appreciated.  Thanks much.


Stay safe and take care.  Mike.

 


Re: Fault with brand new external drive

enes sarıbaş
 

Hi,

They apparently do charge, based on this amazon article.

https://www.amazon.com/gp/help/customer/display.html?nodeId=GXM7UWCH63ZJHAVP

On 12/12/2020 1:55 PM, Walter Ramage via groups.io wrote:
Hi. Don't know where you are but they don't charge here but I don't think they provide the service you speak of. I'll take the package to my local post office, they will scan the email on my phone with the QR code, print the label and return the package to Amazon and there is no charge for that. If I had a printer I could print my own label and call the post office and they will come and pick it up at my home but I don't know if there is a charge for that or if it is charged to Amazon. Walter.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of enes saribas
Sent: 12 December 2020 19:26
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Fault with brand new external drive

But Amazon charges you both for the pick up as well as the return. I
bought a 50 dollar microphone, which had terrible sound and realized it
wasn't appropriate for my needs, but the pickup and return, or
transporting it would equal half the price of the microphone, so I chose
to gift it.

On 12/12/2020 12:55 PM, Olusegun -- Victory Associates LTD, Inc. wrote:
Chief Walter, if I were in your shoes right now, no doubt I've been there
more than a time or two, I shall most certainly return the drive for
replacement just as you've done. I won't attempt rectifying any problems
associated with the drive especially since it's brand-new and still under
warranty. I don't know how returns are treated in Britain; here in the
United States, unless otherwise stated, we have at least 30 days to return a
product whether defective or not for a full refund. Some sellers DO LIMIT
returns to 15 days and such; this is NOT A COMMON THING with Amazon.com
which graciously picks up the item(s) I've had to return with no questions
asked. Heck, amazon.com even provides the RETURN LABEL and the driver snaps
it on during pick up.

This is why I enjoy doing business with amazon.com, although it is slowly
becoming another monopoly.

Sincerely,
Olusegun
Denver, Colorado












Re: about accessible products

Holly
 

Howard:

Here is the number for the accessible products hotline. 316-252-2500


about accessible products

Howard Traxler
 

Hi again all,
I think it was on this list I was asking about printers.  In response, someone announced an organization/website who researched accessible products.  Thank them very much, but I have lost that announcement.  Could someone please send me a name or URL so that I can contact that person?

Thank you very much.

Howard


Re: Fault with brand new external drive

Walter Ramage
 

Hi. Don't know where you are but they don't charge here but I don't think they provide the service you speak of. I'll take the package to my local post office, they will scan the email on my phone with the QR code, print the label and return the package to Amazon and there is no charge for that. If I had a printer I could print my own label and call the post office and they will come and pick it up at my home but I don't know if there is a charge for that or if it is charged to Amazon. Walter.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of enes saribas
Sent: 12 December 2020 19:26
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Fault with brand new external drive

But Amazon charges you both for the pick up as well as the return. I
bought a 50 dollar microphone, which had terrible sound and realized it
wasn't appropriate for my needs, but the pickup and return, or
transporting it would equal half the price of the microphone, so I chose
to gift it.

On 12/12/2020 12:55 PM, Olusegun -- Victory Associates LTD, Inc. wrote:
Chief Walter, if I were in your shoes right now, no doubt I've been there
more than a time or two, I shall most certainly return the drive for
replacement just as you've done. I won't attempt rectifying any problems
associated with the drive especially since it's brand-new and still under
warranty. I don't know how returns are treated in Britain; here in the
United States, unless otherwise stated, we have at least 30 days to return a
product whether defective or not for a full refund. Some sellers DO LIMIT
returns to 15 days and such; this is NOT A COMMON THING with Amazon.com
which graciously picks up the item(s) I've had to return with no questions
asked. Heck, amazon.com even provides the RETURN LABEL and the driver snaps
it on during pick up.

This is why I enjoy doing business with amazon.com, although it is slowly
becoming another monopoly.

Sincerely,
Olusegun
Denver, Colorado






Re: Fault with brand new external drive

Walter Ramage
 

Hi. I have always been pleased with Amazon customer service and this case
is no different. I spoke to an agent yesterday afternoon and I recieved a
new replacement drive this afternoon, that is less than 24 hours and the
replacement drive has been sent without charge. They sent me a QR code for
the return item and I have until the 1st of February in which to return it.
Normally a company will wait until the faulty item has been returned before
issuing a refund or replacement but in this case it was replaced without
question. I'm going to keep an eye out just in case they issue a refund to
my cc. I do appreciate their trust because these drives are not cheap.
Interestingly the new replacement drive has been working since 4:40pm my
time, it is now 7:40pm and it is still working without trouble so far, long
may that last. Walter.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of
Olusegun -- Victory Associates LTD, Inc.
Sent: 12 December 2020 18:56
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Fault with brand new external drive

Chief Walter, if I were in your shoes right now, no doubt I've been there
more than a time or two, I shall most certainly return the drive for
replacement just as you've done. I won't attempt rectifying any problems
associated with the drive especially since it's brand-new and still under
warranty. I don't know how returns are treated in Britain; here in the
United States, unless otherwise stated, we have at least 30 days to return a
product whether defective or not for a full refund. Some sellers DO LIMIT
returns to 15 days and such; this is NOT A COMMON THING with Amazon.com
which graciously picks up the item(s) I've had to return with no questions
asked. Heck, amazon.com even provides the RETURN LABEL and the driver snaps
it on during pick up.

This is why I enjoy doing business with amazon.com, although it is slowly
becoming another monopoly.

Sincerely,
Olusegun
Denver, Colorado


Re: Fault with brand new external drive

enes sarıbaş
 

But Amazon charges you both for the pick up as well as the return. I bought a 50 dollar microphone, which had terrible sound and realized it wasn't appropriate for my needs, but the pickup and return, or transporting it would equal half the price of the microphone, so I chose to gift it.

On 12/12/2020 12:55 PM, Olusegun -- Victory Associates LTD, Inc. wrote:
Chief Walter, if I were in your shoes right now, no doubt I've been there
more than a time or two, I shall most certainly return the drive for
replacement just as you've done. I won't attempt rectifying any problems
associated with the drive especially since it's brand-new and still under
warranty. I don't know how returns are treated in Britain; here in the
United States, unless otherwise stated, we have at least 30 days to return a
product whether defective or not for a full refund. Some sellers DO LIMIT
returns to 15 days and such; this is NOT A COMMON THING with Amazon.com
which graciously picks up the item(s) I've had to return with no questions
asked. Heck, amazon.com even provides the RETURN LABEL and the driver snaps
it on during pick up.

This is why I enjoy doing business with amazon.com, although it is slowly
becoming another monopoly.

Sincerely,
Olusegun
Denver, Colorado





printer with touch screen

Howard Traxler
 

Good morning folks,

This morning, I see that Heartland America has an HP Envy all-in-one printer on sale.  It has a touch screen.  Has anyone had experience with a touch screen on a printer?  I do need a printer, and if I can work this one, I'll order it.  Hopefully, the touch screen functions can be duplicated in the software or driver.  Or maybe I could just learn how to touch?

Thanks.
Howard


Re: Fault with brand new external drive

Gene
 

Then the hard drive itself has a problem.

Gene

-----Original Message-----
From: Walter Ramage via groups.io
Sent: Saturday, December 12, 2020 12:38 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Fault with brand new external drive

Hi. I did use a differnt cable, I connected the drive to a 2nd computer
with different data cable and ac cable but still got the problem. Walter.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of
Gene
Sent: 12 December 2020 17:57
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Fault with brand new external drive

I think there is something wrong with the drive. Also, let's say, for the
sake of argument, that the problem could have been corrected if you had this

or that program or utility. The purchaser isn't required or expected to
correct defects even if he can and attempts to do so often violate the
warranty.

Its possible the problem is caused by a defect in the cable connecting the
drive and trying another one would have been a good idea, but I see little
prospect of anything else you might have done correcting the problem. I
doubt that would have either.

Gene
-----Original Message-----
From: Walter Ramage via groups.io
Sent: Saturday, December 12, 2020 11:46 AM
To: techtalk@groups.io
Subject: [TechTalk] Fault with brand new external drive



Hi all. I have just recently purchased from Amazon 2 WD 28tb external
drives. I have loaded files on to one but the second drive appears to have
a problem. I have spoken to Amazon and I will be returning the drive this
coming week and they have sent a replacement which I received this afternoon

and so far appears to be working normally.

The purpose of this post is to discover if it was possible for me to have
rectified the problem and avoid returning the item.



I started yesterday transferring 14.7tb on to this new drive but at random
times an error would occur, I've been told that when that happens an orange
light flashes on the drive whereas a constant white light shows when it is
working normally. When the error occurs I get the message that the
requested action can't be completed because of an I/O error and if I want
help with the problem the error code is 0x8007045d.



My computer knowledge is very limited but I did do a Google search but the
main results were that fixing this shouldn't be attempted unless you know
what you are doing, and I don't. I also found an option to download a tool
to fix an I/O error. In the end I decided the best thing was to return it
to Amazon.



When I got the error I couldn't get access to the drive, I was told the
location wasn't available. If I turned the drive off then back on or
restarted the computer then I could get access, until the error re-occurred.

So, is returning the item the best thing or could I have repaired this issue

myself? By the way, I connected the drive to two different computers with
the same result. I'm just curious as to how one goes about sorting out this

kind of issue. Walter.


Run Dialogue & Websites

Mike B.
 

Hi All,
 
I ran into a strange problem on a friend's Windows 7 Home computer.  When you type a URL into the Run Dialogue nothing happens!  I checked to make sure a browser was selected as the default and that all program associations were selected but, still nothing happens when you press enter on a URL from the Run Dialogue.
 
You can type, Notepad, or other commands into the Run Dialogue and you'll go straight to them but, for whatever reason URL's don't work, so to speak.  Can anyone shed some light on how to fix this issue?  All help is greatly appreciated.  Thanks much.

Stay safe and take care.  Mike.


Re: Fault with brand new external drive

Olusegun -- Victory Associates LTD, Inc.
 

Chief Walter, if I were in your shoes right now, no doubt I've been there
more than a time or two, I shall most certainly return the drive for
replacement just as you've done. I won't attempt rectifying any problems
associated with the drive especially since it's brand-new and still under
warranty. I don't know how returns are treated in Britain; here in the
United States, unless otherwise stated, we have at least 30 days to return a
product whether defective or not for a full refund. Some sellers DO LIMIT
returns to 15 days and such; this is NOT A COMMON THING with Amazon.com
which graciously picks up the item(s) I've had to return with no questions
asked. Heck, amazon.com even provides the RETURN LABEL and the driver snaps
it on during pick up.

This is why I enjoy doing business with amazon.com, although it is slowly
becoming another monopoly.

Sincerely,
Olusegun
Denver, Colorado


Re: Fault with brand new external drive

Walter Ramage
 

Hi. I did use a differnt cable, I connected the drive to a 2nd computer
with different data cable and ac cable but still got the problem. Walter.

-----Original Message-----
From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of
Gene
Sent: 12 December 2020 17:57
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Fault with brand new external drive

I think there is something wrong with the drive. Also, let's say, for the
sake of argument, that the problem could have been corrected if you had this

or that program or utility. The purchaser isn't required or expected to
correct defects even if he can and attempts to do so often violate the
warranty.

Its possible the problem is caused by a defect in the cable connecting the
drive and trying another one would have been a good idea, but I see little
prospect of anything else you might have done correcting the problem. I
doubt that would have either.

Gene
-----Original Message-----
From: Walter Ramage via groups.io
Sent: Saturday, December 12, 2020 11:46 AM
To: techtalk@groups.io
Subject: [TechTalk] Fault with brand new external drive



Hi all. I have just recently purchased from Amazon 2 WD 28tb external
drives. I have loaded files on to one but the second drive appears to have
a problem. I have spoken to Amazon and I will be returning the drive this
coming week and they have sent a replacement which I received this afternoon

and so far appears to be working normally.

The purpose of this post is to discover if it was possible for me to have
rectified the problem and avoid returning the item.



I started yesterday transferring 14.7tb on to this new drive but at random
times an error would occur, I've been told that when that happens an orange
light flashes on the drive whereas a constant white light shows when it is
working normally. When the error occurs I get the message that the
requested action can't be completed because of an I/O error and if I want
help with the problem the error code is 0x8007045d.



My computer knowledge is very limited but I did do a Google search but the
main results were that fixing this shouldn't be attempted unless you know
what you are doing, and I don't. I also found an option to download a tool
to fix an I/O error. In the end I decided the best thing was to return it
to Amazon.



When I got the error I couldn't get access to the drive, I was told the
location wasn't available. If I turned the drive off then back on or
restarted the computer then I could get access, until the error re-occurred.

So, is returning the item the best thing or could I have repaired this issue

myself? By the way, I connected the drive to two different computers with
the same result. I'm just curious as to how one goes about sorting out this

kind of issue. Walter.


Re: how to disable touch pad on HP laptop

Juan Gonzalez <jgonzalezh614@...>
 

You can try looking in touchpad settings, type touch in your start menu and look for touchpad settings. In here there might be a button Touchpad  toggle button that you want not pressed. Hope that helps.

 

Juan Gonzalez

IT – DAX Analyst/IT Support Technician | Information Technology

Phone: 312 .666.1331 Ext. 3704

www.chicagolighthouse.org

                    

 

 

 

 

 

 

From: Loy
Sent: Saturday, December 12, 2020 10:27 AM
To: main@TechTalk.groups.io
Subject: [TechTalk] how to disable touch pad on HP laptop

 

Got anew HP laptop a few months ago and I had the touched disabled, since the latest Windows update it is working again, I looked in device manager and it says it is disabled. Is there another place to disable it?

 


Re: Fault with brand new external drive

Gene
 

I think there is something wrong with the drive. Also, let's say, for the sake of argument, that the problem could have been corrected if you had this or that program or utility. The purchaser isn't required or expected to correct defects even if he can and attempts to do so often violate the warranty.

Its possible the problem is caused by a defect in the cable connecting the drive and trying another one would have been a good idea, but I see little prospect of anything else you might have done correcting the problem. I doubt that would have either.

Gene

-----Original Message-----
From: Walter Ramage via groups.io
Sent: Saturday, December 12, 2020 11:46 AM
To: techtalk@groups.io
Subject: [TechTalk] Fault with brand new external drive



Hi all. I have just recently purchased from Amazon 2 WD 28tb external drives. I have loaded files on to one but the second drive appears to have a problem. I have spoken to Amazon and I will be returning the drive this coming week and they have sent a replacement which I received this afternoon and so far appears to be working normally.

The purpose of this post is to discover if it was possible for me to have rectified the problem and avoid returning the item.



I started yesterday transferring 14.7tb on to this new drive but at random times an error would occur, I've been told that when that happens an orange light flashes on the drive whereas a constant white light shows when it is working normally. When the error occurs I get the message that the requested action can't be completed because of an I/O error and if I want help with the problem the error code is 0x8007045d.



My computer knowledge is very limited but I did do a Google search but the main results were that fixing this shouldn't be attempted unless you know what you are doing, and I don't. I also found an option to download a tool to fix an I/O error. In the end I decided the best thing was to return it to Amazon.



When I got the error I couldn't get access to the drive, I was told the location wasn't available. If I turned the drive off then back on or restarted the computer then I could get access, until the error re-occurred. So, is returning the item the best thing or could I have repaired this issue myself? By the way, I connected the drive to two different computers with the same result. I'm just curious as to how one goes about sorting out this kind of issue. Walter.


Fault with brand new external drive

Walter Ramage
 

Hi all.  I have just recently purchased from Amazon 2 WD 28tb external drives.  I have loaded files on to one but the second drive appears to have a problem.  I have spoken to Amazon and I will be returning the drive this coming week and they have sent a replacement which I received this afternoon and so far appears to be working normally.

The purpose of this post is to discover if it was possible for me to have rectified the problem and avoid returning the item.

 

I started yesterday transferring 14.7tb on to this new drive but at random times an error would occur, I've been told that when that happens an orange light flashes on the drive whereas a constant white light shows when it is working normally.  When the error occurs I get the message that the requested action can't be completed because of an I/O error and if I want help with the problem the error code is 0x8007045d.

 

My computer knowledge is very limited but I did do a Google search but the main results were that fixing this shouldn't be attempted unless you know what you are doing, and I don't.  I also found an option to download a tool to fix an I/O error.  In the end I decided the best thing was to return it to Amazon.

 

When I got the error I couldn't get access to the drive, I was told the location wasn't available.  If I turned the drive off then back on or restarted the computer then I could get access, until the error re-occurred.  So, is returning the item the best thing or could I have repaired this issue myself?  By the way, I connected the drive to two different computers with the same result.  I'm just curious as to how one goes about sorting out this kind of issue.  Walter.


how to disable touch pad on HP laptop

Loy <loyrg2845@...>
 

Got anew HP laptop a few months ago and I had the touched disabled, since the latest Windows update it is working again, I looked in device manager and it says it is disabled. Is there another place to disable it?


Re: muting and chat access in zoom app on iphone

John Sanfilippo
 

O thanks all. I should have clarified. My friend and I both have APH mantis Q40 and are using iPhones. I have downloaded the hotkey summary from the NFB as suggested and will study it.  The closest thing I found was the brief ipad list.

I'm wondering if any similar commands will work with a mantis and iphone setup.

Thanks for your input.



John S

 


Re: Raise Voice over volume, not Siri volume?

Vicky Vaughan
 

Hi and thanks for your suggestion, but it is not working for me. 

 

Do you or anyone else have anything more to suggest?

 

Many thanks!

 

Sincerely, Vicky V

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Kerryn Gunness via groups.io
Sent: Friday, December 11, 2020 4:36 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] Raise Voice over volume, not Siri volume?

 

when voice over is speaking

press volume up button on the left of the phone

 

----- Original Message -----

Sent: Friday, December 11, 2020 4:28 PM

Subject: [TechTalk] Raise Voice over volume, not Siri volume?

 

Hi List, I am using an iPhone 8 using iOS 14.0.  In both my rotor and under Settings the Volume only raises the Siri volume. Would someone refresh me on how to raise Voice Over’s volume?

 

Many sincere thanks for any help!

 

Vicky V

 

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