I ignore emails like this. It doesn’t tell you who it’s from. That’s a clear indications that it is phishing.

Hi Shirley, Do the following. Press Control + Shift + B to open the address book. Press Alt + F. You will land on New Entry. Press Enter Here you will find two choices, New contact or New contact grou

Hi, Between the left control key and the Windows key is the FN key. Holding down this key will allow F6 and F10 to work as they did with your old computer. Since you have a dell, you should be able to

Looking for Android tutorials? Try these sites. hadley.edu. You can create an account and search for the Android tutorials. They are very well done and very easy to follow. This is where I started to

Hi, If I understand your email correctly, You wish to create subfolders in your documents folder and move documents in to the subfolder you create. Folow these steps. Navigate to your documents folder

Hi, I just got a new student that lost his sight two years ago. He had been a DJ for 20 years prior to his vision loss. I am looking for information on the accessibility on DJ Audio Pro, which he used

Hi Ashley, , I was helping him get a Google Voice number. Either he gave the the wrong cell number or I wrote it wrong. Either way, a stranger has the Google number intended for him. We will try to fi

Hi, I'm trying to help a friend with his Google Voice issue. He wants to contact Google by phone and talk to a live person. I have searched pretty hard for a phone number and can't find one. Does anyo

I don't know if you are ready, but I have been using Windows 11 since the summer and have not had this problem. When I did have the problem, I deleted the current shortcut and using the steps outlined

Janet. The behavior has been unpredictable. Did you try creating a shortcut, such Alt, control with the letter of your choice. If you are running NVDA don't use the letter N. This my fix youur problem

I have had more than one shortcut on the desktop stop working after a Windows 10 update. In the following update, the problem gets resolved and the desktop shortcut works again. The apps that are very

It just occurred to me that when I tried to open Gmail earlier, I was using MS Edge. When I switch to Google Chrome, it wouldn't work in HTML view either. This evening, when I replied to the email on

I don't know when you last tried to press the link for HTML View, but earlier today, it was not working. It is working now. In fact, I just logged onto Gmail and it automatically put me in HTML View.

Jean, That is correct. No caps are necessary. Once you press Windows + r to open the Run dialog box type shell:appsfolder and press enter. Allen

I only gave her Insert F11 because she is running JAWS. I am very well aware that it is a JAWS command. Under most circumstances I don’t promote it. Allen

Hi Madison, You can press insert F11 or Windows B to access the system tray and Arrow to Speaker and press Enter. Down arrow to Volume control and press Enter. Use the up and down arrow keys to raise

I apologize for the first email. As I was typing the subject line, my dog walked up behind me and pushed my elbow to get my attention. I hit the Enter key instead of the shift. Now my question. I Have

Hi, I recently purchased an Android tablet with an external keyboard. I have been looking for a list of keystrokes for the Android keyboards so I can maximize my use. If anyone knows where to find the

The way I get three commas is by putting my iPhone in touch typing mode. Then I one finger swipe to the star key and do a double tap and hold. You will hear it say comma comma comma. After the third c