How old is your computer? It may need a new hard drive. I had a new one installed on my old computer three months ago when it was slow to start and had other issues. Now, it's as good as new. You also

A year or so ago, when I had to update my RealTek audio driver on my Dell desktop computer, I called the Microsoft Disability Answer Desk, and an agent did it for me. So, that's your best bet.

Thank you, Quentin, for your feedback. I use the Code Factory Vocalizer voices, and I'm aware that I'll need to download the updated version when I get the new NVDA upgrade. I'm also concerned about t

Gene, I'm afraid simply pressing the numpad slash while in the PC cursor isn't working for me. Maybe it's because I'm running the software in demo mode. I've also tried clicking the right mouse key to

Thank you, Gene. Once I figure out how to get into the JAWS cursor, this should work. Meanwhile, another work-around I've found is to click on the link above the one you want. I hope this is helpful t

I subscribe to this and other lists on groups.io in daily summary mode. This means I receive one message per day with links to messages posted the previous day. While navigating such a message with JA

Wow! Thank you all so much for your responses. Pressing Alt plus H and then the number 8 seems to have solved the problem. Yipee Skippee!

I'm not finding the option to remove space markers in either the home ribbon or the options. Since this doesn't happen with NVDA, I'm assuming it's a JAWS issue. But if someone knows how I can fix it

Thanks to those of you who responded to my previous query about JAWS. I’ve been trying the demo but discovered an annoyance that only happens in Word. When I hit the spacebar in a document, JAWS creat

I've been using NVDA for a couple of years, but I'm wondering if it's time for a switch. Lately, the software update process has been driving me up the wall. Apparently, the latest version, due out so

Brighter Vision Technologies is currently hosting my website. Jackie McBride is totally blind and quite experienced and knowledgeable. She only charges annually and is only a phone call or email away

If this is anything like the Facebook desktop app, it's not worth the effort. The best way I've found to send and receive messages through Facebook on a PC is by going to https://mbasic.facebook.com/h

You might try opening the file in Microsoft Word and saving it as a text document.

It's been a couple of years since I change my email address on Facebook. So, I don't remember exactly how I did it. It's somewhere in the settings. You may just have to do some exploring until you fin

You might try this. Press the Windows key and type "default programs" into the search field. In that window, there's a setting where you can determine what applications open what file types. I hope th

Debbie, thank you so much for sharing this. I had similar issues with m.facebook.com after switching to Chrome. Now, I'm back to using what's familiar to me, and it's so much easier. Abbie Johnson Tay

In the settings under autofill, there should be a checkbox you can check. It's been a while since I've adjusted mine, so I don't remember exactly how I did it. I hope that helps.

Outlook has a nasty habit of deleting all messages in a thread when I delete one message in that thread. This is annoying because I usually haven't had a chance to read the other messages in that conv

This sounds like an issue with the station. I'm assuming it's in your favorites. Have you tried deleting it and then searching for it again?

I use the Sharkk Aura Headset which I purchased from Mystic Access. It goes over the ears and has an in-line microphone. It sounds pretty good with voice recording or phone conversations. The nice thi