Hi Heather, I know you are using a desktop, but if NVDA happens to be in Laptop keyboard layout, the keystroke is NVDA Shift Z. Cheers Sam

The NVDA Clock Addon has an unfortunate habit of reporting the wrong time or time zone if one has been in another location, or if the time zone has been different, and I've not worked out why. Source:

Hi Loy, Are you using NVDA with the Clock Addon by any chance? Cheers Sam

It would be helpful if you included a web address so that we could take a look for you.

I don't believe this information is erased from the device. Yes, that's what should have happend. Has your information key returned to its normal behaviour? Cheers Sam

Hi Troy, Try resetting the Profile. Be aware that you will lose your bookmarks. 1. Turn off the device. 2. hold down number 5 and the bookmark key (above 3), while turning on the device. Cheers Sam

Hi Loy, From Account preferences, temporarily disable browse mode or PC cursor, depending on your screenreader. You can then use your arrow keys to find Server settings, and tab to change the required

Not sure when you downloaded it, but all versions were refreshed yesterday and the newest version, 2021.10.27 is necessary: downloads | TWBlue Cheers Sam

There has been a Python upgrade since the 2018 Snapshot you are using. It may be necessary to replace the entire portable directory with the latest TWBLUE snapshot and re-authorise. I can confirm the

Hi Jaffar, Control alt 1 through 3 for heading levels 1 to 3, then to increase a heading level value use alt, shift, right arrow. If you decide you need to decrease the value again, say, from a six to

Hi Joe, You may like to go through your NVDA subfolders to insure something hasn't been inadvertently placed there. Mine is 120MB in size, that includes addons.

Hi Dave, From within your downloads folder, press alt, followed by v, then g, then select the none option with your arrow keys and press enter. This will disable grouping. Cheers Sam

Hi Kay, From within Firefox, go to tools, options, and from near the top of the page, there is a list, in which you need to choose privacy and security. Find passwords, which is a level 2 heading, and

Hi, This is my understanding, or wait for it to download, which seems to work for me on a Windows machine.

DO you have automatic smart sync enabled? This link may explain. https://help.dropbox.com/installs-integrations/sync-uploads/smart-sync

Hi Kimsan, Sounds like the JTVNCProxy service may not be started. Please check out https://support.freedomscientific.com/Support/TechnicalSupport/Bulletin/1453 Cheers Sam

In terms of Google, I assume you mean Chrome. If so, what happens if you press windows-r, and type Chrome followed by enter?

Hi Vicki, It's quite safe to delete the Dropbox Cache folder. Open the run dialog with windows r, and paste %userprofile%\\Dropbox\.dropbox.cache\ then either delete the items inside, or delete the qe

An installed copy of Brave also allows you to execute it from the run dialog. Press windows and R. type Brave. Hit Enter.

Hi Jim, Brave is similar to Chrome and uses the same add-ons. As far as configuring it, press alt with f for file, then, s for settings.