CFTB Satisfaction


Brian K. Lingard
 

Dear Sandra, Gene & List:

 

AS promised, I am replying in a new thread with more appropriate subject.

 

Admittedly, my friend’s bad experience was several years ago. CFTB may have tightened up their guidelines for what they will accept as a donation.

 

In response to my post here, received two private or public posts, forget which, from list members who had bad experiences with CFTB computers or had friends who had the bad experience.

 

In the case of my friend, the PC had insufficient RAM to satisfactorily run an application such as an editor and JAWS at the same time with acceptable speech results.  There were serious delays in the  speech as the PC had to swap out  the editor to disk  to run JAWS swapping back the editor from disk to accept more input. My friend said he could add RAM, however did not investigate the cost of this or where to have this done in his area. Eventually the PC was smoke-damaged in the Five-alarm fire one January  day at his parents house. The family Managed to run to safety, wearing the clothes on their backs to pound on a neighbor’s door, shouting FIRE! The two-story house was burnt to the foundations. The house Required one calendar year to rebuild, this time to all applicable building codes.

 

In response to my initial post here, received posts from list members who either had recent, like a month or two ago, bad experiences with CFTB computers, or friends who had the recent bad experiences. Their bad experiences involved computers with failing parts. As the PC are desktops, the failing parts could be on the motherboard, in sockets or soldered in, or on circuit cards plugged into the motherboard. One problem sounded like an ailing power supply, which can be easily replaced on a desktop or tower. I forget what the other bad experience was.

However, it involved failing hardware.

 

Before purchasing from CFTB people need to ask if the group burns-in donations for a day or two to check for overheating components or ones which fail after the system has been running for a few hours. They should also ask if the group tests hard drives for size, reliability as well as confirm the system will run JAWS and ordinary applications programs such as J-Pad, WordPad, Word, Outlook and Excel satisfactorily with JAWS running. Also, if you receive a PC from the group which has hardware issues, what is the return policy? Do they give a 30-day, 90-day or one-year warranty, offering to replace a PC from them which has problems requiring servicing during this period?

 

These sound like the recipient is asking a lot, however, they are forking over $60 or $100 of money to get a PC which they hope works well for at least a while. Of course, they can view CFTB as a source of computers that may or may not work for very long. IF it works, great. If not, try again if expensive repairs are required.

 

If you are flat broke, except for $60 or $100 Dollars, buy from CFTB. However, a local PC deaaler may have good quality lease returns with powerful CPUs and adequate RAM on sale for not much more than CFTB charges, with a 30 or 90-day warranty on the system. At least you know if it faiols during the warranty period it will be repaired or replaced without charge. This is a little peafce of mind.

 

Brian K. Lingard VE3YI, Ab2JI, B. A., C. T. M.


Brian K. Lingard
 

Dear Sandra, Gene & List:

 

As promised I am replying in a new thread with appropriate subject.

 

Yes, my friend had his disaster with his CFTB computer several years ago.

 

Had a couple of list members write to me about experiences them or friends had recently, like possibly two months ago with CFTB PC. Their issues were failing hardware. One sounded like it required a power supply replacement, easily performed om a desktop with a non-standard screwdriver and replacement supply with adequate power cables for the various devices you have requiring power, CPU, video card, disk drives if any, card reader etc.

Other was overheating problem, not sure what the CAUSE was.

 

No idea where CFTB figures it costs them US $100 to receive a PC, slap a copy of JAWS onto it, register the JAWS and box it up to send it to you as Free Matter.

$100 is a nice,, round number. If your workforce is mostly volunteers, you pay them nothing, therefore your labor cost for receiving systems, plugging them in long enough to install JAWS & possibly other software, then unplug everything to ship it to the recipient is not costing you anything.

 

If you have paid staff, say four people, who make minimum wage,, Texas has a low state min wage, if you ship 20 systems per employee daily, that is 80 systems, for $8,000,  of money too your group. Perhaps four people can un-box, copy & re-box 50 systems each per day. That is $20,000 worth of systems,, buys someone a nice meal at the local diner, Moore than pays the wages of the hired help. Money goes somewhere! Probably too some well-paid executive or other, or into the marketing budget. There is a requirement to make it look tidy, to Uncle Sam, the IRS is looking at their form IRS 1040 or equivalent for not-for-profit organizations. They likely have a  unit in an industrial plaza for them to copy software and register the JAWS, then pack up the systems for the mail carrier to pick up in his Postal truck.

 

UI am not accusing the group of any wrong-doing, just pointing out the economics involved. There can be good money in running a not-for profit.  Many repeat felons turned to the Bible, began preaching on WWVA radio with every few words they utter being send money. Many do, especially elderly widows. Usually only the Pastor of the radio or TV ministry opens the incoming mail and handles the cash or cheques. My sales Rep at A<M International, formerly Addressograph/Multigraph said radio & TV ministries buy the largest, high performance, addressing & printing presses the firm makes. They have found the donors, listening to them or watching them have bottomless cheque books. Every time you say send money on the air, your cash register rings.

Brian K. Lingard

 

 

Brian K. Lingard VE3YI, Ab2JI, B.. A., C. T. M.

 


Brian K. Lingard
 

Dear Gerald & List:

I am glad your three-year old Dell desktop works well with only 2 GB of RAM and an 80 MB hard drive.

What version of Windows do you run? XP? That is about all that will fit onto your hard drive. Wonder what the CPU chip is> Download the belark advisor from: HTTPS://WWW.BELARK.COM it will tell you this and all sorts of neat information about your system. It is free for personal use.

 

Depending upon your BIOS & version of windows, you may be able to upgrade your RAM by merely unplugging the existing Ram chips and plugging in the replacements. Your hard disk controller may be on the motherboard, or a card plugged into the motherboard. If it is a card, you can upgrade the controller with a newer card and upgrade your disk drive to a modern size or at least one larger than 80 MB.

 

It is great JAWS runs on your PC with so little RAM. However, others have found their mileage varies, with systems with failing components or power supplies from CFTB. If you are handy with tools, you can replace an ailing power supply yourself. The power cables on it all have sockets, large one for the CPU smaller ones for hard or floppy disk drives or CD/DVD reader/burner.

 

As PC use switch mode power supplies, if the supply dies, it usually takes out the entire system with it! Supply fries all the chips on the motherboard & option cards with raw 120-voolt power.

 

Considering how CFTB installs JAWS on their systems & ships them out seemingly with no hardware testing, you wonder what they do to justify their $100 fee. If you have say four people sending out 20 systems each per day,, that is $8 ,000 of fees in a day. If your workers are volunteers, you pay them nothing. You do need workspace, however, you can run the shop in an industrial unit in a run-down area, long as it has good mail pickup. So you have rent to pay, a phone line, as well as a FAX line and possibly DSL or cable internet. This leaves a good pile of change to pay the Executive Director and Marketing staff. Sure buys much coffee for both the shop & office crew. Of course much depends upon how many systems they receive per day and how many blind buy. If they ship free Matter, the only cost is some duct tape to hold the cartons closed and an address label showing who it is going to.

Brian K. Lingard

 

 


David Goldfield <david.goldfield@...>
 

Brian,

My computer, which I purchased from CFTB, also contained an 80 GB hard drive with 3 GB of RAM. Windows 7 was installed on that machine and there was more than enough space to accommodate the OS along with NVDA, OpenOffice, my browser, email client and documents.

David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com

On 2/12/2019 8:57 AM, Brian K. Lingard wrote:

Dear Gerald & List:

I am glad your three-year old Dell desktop works well with only 2 GB of RAM and an 80 MB hard drive.

What version of Windows do you run? XP? That is about all that will fit onto your hard drive. Wonder what the CPU chip is> Download the belark advisor from: HTTPS://WWW.BELARK.COM it will tell you this and all sorts of neat information about your system. It is free for personal use.

 

Depending upon your BIOS & version of windows, you may be able to upgrade your RAM by merely unplugging the existing Ram chips and plugging in the replacements. Your hard disk controller may be on the motherboard, or a card plugged into the motherboard. If it is a card, you can upgrade the controller with a newer card and upgrade your disk drive to a modern size or at least one larger than 80 MB.

 

It is great JAWS runs on your PC with so little RAM. However, others have found their mileage varies, with systems with failing components or power supplies from CFTB. If you are handy with tools, you can replace an ailing power supply yourself. The power cables on it all have sockets, large one for the CPU smaller ones for hard or floppy disk drives or CD/DVD reader/burner.

 

As PC use switch mode power supplies, if the supply dies, it usually takes out the entire system with it! Supply fries all the chips on the motherboard & option cards with raw 120-voolt power.

 

Considering how CFTB installs JAWS on their systems & ships them out seemingly with no hardware testing, you wonder what they do to justify their $100 fee. If you have say four people sending out 20 systems each per day,, that is $8 ,000 of fees in a day. If your workers are volunteers, you pay them nothing. You do need workspace, however, you can run the shop in an industrial unit in a run-down area, long as it has good mail pickup. So you have rent to pay, a phone line, as well as a FAX line and possibly DSL or cable internet. This leaves a good pile of change to pay the Executive Director and Marketing staff. Sure buys much coffee for both the shop & office crew. Of course much depends upon how many systems they receive per day and how many blind buy. If they ship free Matter, the only cost is some duct tape to hold the cartons closed and an address label showing who it is going to.

Brian K. Lingard

 

 


Gene
 

I know from previous discussion in other topics that this is a Windows 7 machine.  it must be 32bit Windows.  64bit Windows won't runn well with 2GB of RAM.
 
Gene

----- Original Message -----
Sent: Tuesday, February 12, 2019 7:57 AM
Subject: [TechTalk] CFTB Satisfaction

Dear Gerald & List:

I am glad your three-year old Dell desktop works well with only 2 GB of RAM and an 80 MB hard drive.

What version of Windows do you run? XP? That is about all that will fit onto your hard drive. Wonder what the CPU chip is> Download the belark advisor from: HTTPS://WWW.BELARK.COM it will tell you this and all sorts of neat information about your system. It is free for personal use.

 

Depending upon your BIOS & version of windows, you may be able to upgrade your RAM by merely unplugging the existing Ram chips and plugging in the replacements. Your hard disk controller may be on the motherboard, or a card plugged into the motherboard. If it is a card, you can upgrade the controller with a newer card and upgrade your disk drive to a modern size or at least one larger than 80 MB.

 

It is great JAWS runs on your PC with so little RAM. However, others have found their mileage varies, with systems with failing components or power supplies from CFTB. If you are handy with tools, you can replace an ailing power supply yourself. The power cables on it all have sockets, large one for the CPU smaller ones for hard or floppy disk drives or CD/DVD reader/burner.

 

As PC use switch mode power supplies, if the supply dies, it usually takes out the entire system with it! Supply fries all the chips on the motherboard & option cards with raw 120-voolt power.

 

Considering how CFTB installs JAWS on their systems & ships them out seemingly with no hardware testing, you wonder what they do to justify their $100 fee. If you have say four people sending out 20 systems each per day,, that is $8 ,000 of fees in a day. If your workers are volunteers, you pay them nothing. You do need workspace, however, you can run the shop in an industrial unit in a run-down area, long as it has good mail pickup. So you have rent to pay, a phone line, as well as a FAX line and possibly DSL or cable internet. This leaves a good pile of change to pay the Executive Director and Marketing staff. Sure buys much coffee for both the shop & office crew. Of course much depends upon how many systems they receive per day and how many blind buy. If they ship free Matter, the only cost is some duct tape to hold the cartons closed and an address label showing who it is going to.

Brian K. Lingard

 

 


Gene
 

I meant to say 64bit Windows won't run well with 2GB of RAM.
 
Gene

----- Original Message -----
Sent: Tuesday, February 12, 2019 8:16 AM
Subject: Re: [TechTalk] CFTB Satisfaction

I know from previous discussion in other topics that this is a Windows 7 machine.  it must be 32bit Windows.  64bit Windows won't runn well with 2GB of RAM.
 
Gene
----- Original Message -----
Sent: Tuesday, February 12, 2019 7:57 AM
Subject: [TechTalk] CFTB Satisfaction

Dear Gerald & List:

I am glad your three-year old Dell desktop works well with only 2 GB of RAM and an 80 MB hard drive.

What version of Windows do you run? XP? That is about all that will fit onto your hard drive. Wonder what the CPU chip is> Download the belark advisor from: HTTPS://WWW.BELARK.COM it will tell you this and all sorts of neat information about your system. It is free for personal use.

 

Depending upon your BIOS & version of windows, you may be able to upgrade your RAM by merely unplugging the existing Ram chips and plugging in the replacements. Your hard disk controller may be on the motherboard, or a card plugged into the motherboard. If it is a card, you can upgrade the controller with a newer card and upgrade your disk drive to a modern size or at least one larger than 80 MB.

 

It is great JAWS runs on your PC with so little RAM. However, others have found their mileage varies, with systems with failing components or power supplies from CFTB. If you are handy with tools, you can replace an ailing power supply yourself. The power cables on it all have sockets, large one for the CPU smaller ones for hard or floppy disk drives or CD/DVD reader/burner.

 

As PC use switch mode power supplies, if the supply dies, it usually takes out the entire system with it! Supply fries all the chips on the motherboard & option cards with raw 120-voolt power.

 

Considering how CFTB installs JAWS on their systems & ships them out seemingly with no hardware testing, you wonder what they do to justify their $100 fee. If you have say four people sending out 20 systems each per day,, that is $8 ,000 of fees in a day. If your workers are volunteers, you pay them nothing. You do need workspace, however, you can run the shop in an industrial unit in a run-down area, long as it has good mail pickup. So you have rent to pay, a phone line, as well as a FAX line and possibly DSL or cable internet. This leaves a good pile of change to pay the Executive Director and Marketing staff. Sure buys much coffee for both the shop & office crew. Of course much depends upon how many systems they receive per day and how many blind buy. If they ship free Matter, the only cost is some duct tape to hold the cartons closed and an address label showing who it is going to.

Brian K. Lingard

 

 


Gerald Levy
 


No, not XP.  My refurbed CFB Dell Optiplex desktop runs Windows 7 32 bit.  I run JAWS 16 and Open Book with no problems. I can download books from BARD, use Thunderbird and search the web with IE and Firefox.  So for my purposes,this machine is more than adequate. You are probably more likely to get a machine that is rugged and robust if you order a desktop rather than a laptop.  My Dell desktop weighs at least 25 pounds, which is an indication of the heavy duty components inside.  By contrast, a laptop is designed for portability, and so its components must necessarily be lighter and therefore less robust, which means that it may not last as long.


     

Gerald



On 2/12/2019 8:57 AM, Brian K. Lingard wrote:

Dear Gerald & List:

I am glad your three-year old Dell desktop works well with only 2 GB of RAM and an 80 MB hard drive.

What version of Windows do you run? XP? That is about all that will fit onto your hard drive. Wonder what the CPU chip is> Download the belark advisor from: HTTPS://WWW.BELARK.COM it will tell you this and all sorts of neat information about your system. It is free for personal use.

 

Depending upon your BIOS & version of windows, you may be able to upgrade your RAM by merely unplugging the existing Ram chips and plugging in the replacements. Your hard disk controller may be on the motherboard, or a card plugged into the motherboard. If it is a card, you can upgrade the controller with a newer card and upgrade your disk drive to a modern size or at least one larger than 80 MB.

 

It is great JAWS runs on your PC with so little RAM. However, others have found their mileage varies, with systems with failing components or power supplies from CFTB. If you are handy with tools, you can replace an ailing power supply yourself. The power cables on it all have sockets, large one for the CPU smaller ones for hard or floppy disk drives or CD/DVD reader/burner.

 

As PC use switch mode power supplies, if the supply dies, it usually takes out the entire system with it! Supply fries all the chips on the motherboard & option cards with raw 120-voolt power.

 

Considering how CFTB installs JAWS on their systems & ships them out seemingly with no hardware testing, you wonder what they do to justify their $100 fee. If you have say four people sending out 20 systems each per day,, that is $8 ,000 of fees in a day. If your workers are volunteers, you pay them nothing. You do need workspace, however, you can run the shop in an industrial unit in a run-down area, long as it has good mail pickup. So you have rent to pay, a phone line, as well as a FAX line and possibly DSL or cable internet. This leaves a good pile of change to pay the Executive Director and Marketing staff. Sure buys much coffee for both the shop & office crew. Of course much depends upon how many systems they receive per day and how many blind buy. If they ship free Matter, the only cost is some duct tape to hold the cartons closed and an address label showing who it is going to.

Brian K. Lingard

 

 


Veronica Kirk
 

I have a computer purchased from CFTB which I have upgraded to windows 10, having NVDA on it, and a lot of downloaded music.  All of the components which I received with the computer all work perfectly.

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of David Goldfield
Sent: Tuesday, February 12, 2019 8:10 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] CFTB Satisfaction

 

Brian,

My computer, which I purchased from CFTB, also contained an 80 GB hard drive with 3 GB of RAM. Windows 7 was installed on that machine and there was more than enough space to accommodate the OS along with NVDA, OpenOffice, my browser, email client and documents.

David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com

On 2/12/2019 8:57 AM, Brian K. Lingard wrote:

Dear Gerald & List:

I am glad your three-year old Dell desktop works well with only 2 GB of RAM and an 80 MB hard drive.

What version of Windows do you run? XP? That is about all that will fit onto your hard drive. Wonder what the CPU chip is> Download the belark advisor from: HTTPS://WWW.BELARK.COM it will tell you this and all sorts of neat information about your system. It is free for personal use.

 

Depending upon your BIOS & version of windows, you may be able to upgrade your RAM by merely unplugging the existing Ram chips and plugging in the replacements. Your hard disk controller may be on the motherboard, or a card plugged into the motherboard. If it is a card, you can upgrade the controller with a newer card and upgrade your disk drive to a modern size or at least one larger than 80 MB.

 

It is great JAWS runs on your PC with so little RAM. However, others have found their mileage varies, with systems with failing components or power supplies from CFTB. If you are handy with tools, you can replace an ailing power supply yourself. The power cables on it all have sockets, large one for the CPU smaller ones for hard or floppy disk drives or CD/DVD reader/burner.

 

As PC use switch mode power supplies, if the supply dies, it usually takes out the entire system with it! Supply fries all the chips on the motherboard & option cards with raw 120-voolt power.

 

Considering how CFTB installs JAWS on their systems & ships them out seemingly with no hardware testing, you wonder what they do to justify their $100 fee. If you have say four people sending out 20 systems each per day,, that is $8 ,000 of fees in a day. If your workers are volunteers, you pay them nothing. You do need workspace, however, you can run the shop in an industrial unit in a run-down area, long as it has good mail pickup. So you have rent to pay, a phone line, as well as a FAX line and possibly DSL or cable internet. This leaves a good pile of change to pay the Executive Director and Marketing staff. Sure buys much coffee for both the shop & office crew. Of course much depends upon how many systems they receive per day and how many blind buy. If they ship free Matter, the only cost is some duct tape to hold the cartons closed and an address label showing who it is going to.

Brian K. Lingard

 

 


Brian K. Lingard
 

Dear Veronica & David:

I am really glad you are both happy with the PC you received from CFTB. If your hard disk controller is on a card, you can easily change it for a newer one permitting you to run HD so large only mainframe computers once had them this big. It is also good you were able to upgrade to Windows 110 and your screenreader runs well with application programs.

 

Looks like I overgeneralized my friend’s bad experience several years ago. Not sure if he knew of the one-year limited warranty on the PC. For that matter, not sure if the two people who had defective parts on their PC are within the one-year warranty period. It is normal to have to do maintenance on any PC, you just hope it is later than sooner.

Have deleted my previous message. It was painful to read the errors in it. I also want to apologize to CFTB for any defamation  I caused to them. Man did I blow it!

Brian K. Lingard VE3YI, Ab2JI, B. A., C. T. M.

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Veronica Kirk
Sent: February 12, 2019 10:24 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] CFTB Satisfaction

 

I have a computer purchased from CFTB which I have upgraded to windows 10, having NVDA on it, and a lot of downloaded music.  All of the components which I received with the computer all work perfectly.

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of David Goldfield
Sent: Tuesday, February 12, 2019 8:10 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] CFTB Satisfaction

 

Brian,

My computer, which I purchased from CFTB, also contained an 80 GB hard drive with 3 GB of RAM. Windows 7 was installed on that machine and there was more than enough space to accommodate the OS along with NVDA, OpenOffice, my browser, email client and documents.

David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com

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Dennis L <dennisl1982@...>
 

That is why you don’t go off one person’s experience.  You don’t know what questions they asked etc.  This organization has been around for a while so I don’t think they are in the business of screwing people.

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Brian K. Lingard
Sent: Monday, February 18, 2019 10:07 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] CFTB Satisfaction

 

Dear Veronica & David:

I am really glad you are both happy with the PC you received from CFTB. If your hard disk controller is on a card, you can easily change it for a newer one permitting you to run HD so large only mainframe computers once had them this big. It is also good you were able to upgrade to Windows 110 and your screenreader runs well with application programs.

 

Looks like I overgeneralized my friend’s bad experience several years ago. Not sure if he knew of the one-year limited warranty on the PC. For that matter, not sure if the two people who had defective parts on their PC are within the one-year warranty period. It is normal to have to do maintenance on any PC, you just hope it is later than sooner.

Have deleted my previous message. It was painful to read the errors in it. I also want to apologize to CFTB for any defamation  I caused to them. Man did I blow it!

Brian K. Lingard VE3YI, Ab2JI, B. A., C. T. M.

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of Veronica Kirk
Sent: February 12, 2019 10:24 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] CFTB Satisfaction

 

I have a computer purchased from CFTB which I have upgraded to windows 10, having NVDA on it, and a lot of downloaded music.  All of the components which I received with the computer all work perfectly.

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of David Goldfield
Sent: Tuesday, February 12, 2019 8:10 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] CFTB Satisfaction

 

Brian,

My computer, which I purchased from CFTB, also contained an 80 GB hard drive with 3 GB of RAM. Windows 7 was installed on that machine and there was more than enough space to accommodate the OS along with NVDA, OpenOffice, my browser, email client and documents.

David Goldfield, Assistive Technology Specialist WWW.David-Goldfield.Com

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