6 dot braille label maker


heather albright
 

Hi am not to pleased with this thing and have not even used it yet.  I really wish there was a e-mail to send my complaint too! So this is for the blind person who reads braille and they cant even be bothered to include a braille product guide to the unit! They are to lazy to emboss the serial number on the back of the unit however, the serial number is in print and the manual is in print too. So the catch was when I called to ask where the braille guide was, they in there infinite  wisdom asked me the blind user for a serial number. So I am not lazy so I had to pull out my app off my phone to see if it could read it. Apparently it was written on a shiny area on the back and I could not get my app to capture the serial number or the lighting was off who knows. So if you can put braille on the unit all over, why the heck cant you emboss the serial number too. I am blind not stupid I do not need it to say six dot all over the unit once was enough. So Who are the morons who provide braille items and still expect you to have sighted assistance in 2020? I am glad I did not purchase this thing, it was given to me as a medical device! A device I still cant use yet as I have to wait for snail male to get my embossed braille guide. Sie! Heather

 


Monte Single
 

Hello

What is the brand of this labeler and how much did it cost?

Thanks,

Monte

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of heather albright
Sent: February-12-20 5:43 PM
To: TechTalk@groups.io
Subject: [TechTalk] 6 dot braille label maker

 

Hi am not to pleased with this thing and have not even used it yet.  I really wish there was a e-mail to send my complaint too! So this is for the blind person who reads braille and they cant even be bothered to include a braille product guide to the unit! They are to lazy to emboss the serial number on the back of the unit however, the serial number is in print and the manual is in print too. So the catch was when I called to ask where the braille guide was, they in there infinite  wisdom asked me the blind user for a serial number. So I am not lazy so I had to pull out my app off my phone to see if it could read it. Apparently it was written on a shiny area on the back and I could not get my app to capture the serial number or the lighting was off who knows. So if you can put braille on the unit all over, why the heck cant you emboss the serial number too. I am blind not stupid I do not need it to say six dot all over the unit once was enough. So Who are the morons who provide braille items and still expect you to have sighted assistance in 2020? I am glad I did not purchase this thing, it was given to me as a medical device! A device I still cant use yet as I have to wait for snail male to get my embossed braille guide. Sie! Heather

 


heather albright
 

It is called six dot braille label maker by Logan tec. It cost between 650 to895. It is for people who cant make braille labels with the labeling gun do to medical moder or mussle issues. So my insureance was able to justify it for me. If you are a primary braille user and you have been tested by a rehab specialist and you need something like this, it is covered by insureance as a medical device. My doctor actually sent a prescription for me cause I kept telling her how I cant label items anymore and my family does not know braille so, they cant label items for me.  They have a few companies that actually have a form to send in to obtain a purchase order. Just google 6 dot braille label maker.

Cheers Heather

 

From: Monte Single
Sent: Wednesday, February 12, 2020 8:22 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

 

Hello

What is the brand of this labeler and how much did it cost?

Thanks,

Monte

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of heather albright
Sent: February-12-20 5:43 PM
To: TechTalk@groups.io
Subject: [TechTalk] 6 dot braille label maker

 

Hi am not to pleased with this thing and have not even used it yet.  I really wish there was a e-mail to send my complaint too! So this is for the blind person who reads braille and they cant even be bothered to include a braille product guide to the unit! They are to lazy to emboss the serial number on the back of the unit however, the serial number is in print and the manual is in print too. So the catch was when I called to ask where the braille guide was, they in there infinite  wisdom asked me the blind user for a serial number. So I am not lazy so I had to pull out my app off my phone to see if it could read it. Apparently it was written on a shiny area on the back and I could not get my app to capture the serial number or the lighting was off who knows. So if you can put braille on the unit all over, why the heck cant you emboss the serial number too. I am blind not stupid I do not need it to say six dot all over the unit once was enough. So Who are the morons who provide braille items and still expect you to have sighted assistance in 2020? I am glad I did not purchase this thing, it was given to me as a medical device! A device I still cant use yet as I have to wait for snail male to get my embossed braille guide. Sie! Heather

 

 


Monte Single
 

Hi Heather,

 

Thanks for the info.

Hope you get the brl manual pronto!

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of heather albright
Sent: February-12-20 10:41 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

 

It is called six dot braille label maker by Logan tec. It cost between 650 to895. It is for people who cant make braille labels with the labeling gun do to medical moder or mussle issues. So my insureance was able to justify it for me. If you are a primary braille user and you have been tested by a rehab specialist and you need something like this, it is covered by insureance as a medical device. My doctor actually sent a prescription for me cause I kept telling her how I cant label items anymore and my family does not know braille so, they cant label items for me.  They have a few companies that actually have a form to send in to obtain a purchase order. Just google 6 dot braille label maker.

Cheers Heather

 

From: Monte Single
Sent: Wednesday, February 12, 2020 8:22 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

 

Hello

What is the brand of this labeler and how much did it cost?

Thanks,

Monte

 

 

From: main@TechTalk.groups.io [mailto:main@TechTalk.groups.io] On Behalf Of heather albright
Sent: February-12-20 5:43 PM
To: TechTalk@groups.io
Subject: [TechTalk] 6 dot braille label maker

 

Hi am not to pleased with this thing and have not even used it yet.  I really wish there was a e-mail to send my complaint too! So this is for the blind person who reads braille and they cant even be bothered to include a braille product guide to the unit! They are to lazy to emboss the serial number on the back of the unit however, the serial number is in print and the manual is in print too. So the catch was when I called to ask where the braille guide was, they in there infinite  wisdom asked me the blind user for a serial number. So I am not lazy so I had to pull out my app off my phone to see if it could read it. Apparently it was written on a shiny area on the back and I could not get my app to capture the serial number or the lighting was off who knows. So if you can put braille on the unit all over, why the heck cant you emboss the serial number too. I am blind not stupid I do not need it to say six dot all over the unit once was enough. So Who are the morons who provide braille items and still expect you to have sighted assistance in 2020? I am glad I did not purchase this thing, it was given to me as a medical device! A device I still cant use yet as I have to wait for snail male to get my embossed braille guide. Sie! Heather

 

 


Ann Parsons
 

Hi all,

Heather, I'm glad you got your rant off your chest, but right this second, it's only a rant. What is the name of this device? Who sells it? When did you buy it? Who gave it to you? If we have this info, we can more easily publish your problem on public media. If you received this item from rehab, let them know you're dissatisfied and why.

This is an ongoing problem which I feel should be taken up by ACB and NFB to get these companies like LS&S and Maxi-Aids to quit sending out items with only printed information. Did you know that Humanware places its manual on its products but does not provide braille hard copy, even for braille devices like The BrailleNote Touch. Roger Behm is the *only* vendor of whom I am aware that automatically includes a braille hard copy start up guide and he can braille the manual for you too.

This kind of deliberate inattentiveness to the needs of consumers is flagrant all over the place! The least these companies could do is include a .brf file in an email. Heaven forbid they should actually include hard copy braille instructions and serial numbers for a "six dot braille labeler" Hello?

Yet some of you are willing to let the sighted teachers and rehab people convince you that you don't need braille any more. Braille is outdated, they say. Yet a consumer can't even read a serial number on a product specifically designed for use by a braille reader. C'mon guys, c'mon, we've got to stop this. It should be against the law to sell a product specifically designed for braille readers which doesn't include a braille manual and all the pertinent information in braille.

Ann P.


Original message:

Hi am not to pleased with this thing and have not even used it yet. I really wish there was a e-mail to send my complaint too! So this is for the blind person who reads braille and they cant even be bothered to include a braille product guide to the unit! They are to lazy to emboss the serial number on the back of the unit however, the serial number is in print and the manual is in print too. So the catch was when I called to ask where the braille guide was, they in there infinite wisdom asked me the blind user for a serial number. So I am not lazy so I had to pull out my app off my phone to see if it could read it. Apparently it was written on a shiny area on the back and I could not get my app to capture the serial number or the lighting was off who knows. So if you can put braille on the unit all over, why the heck cant you emboss the serial number too. I am blind not stupid I do not need it to say six dot all over the unit once was enough. So Who are the morons who provide braille items and still expect you to have sighted assistance in 2020? I am glad I did not purchase this thing, it was given to me as a medical device! A device I still cant use yet as I have to wait for snail male to get my embossed braille guide. Sie! Heather
--
Ann K. Parsons
Portal Tutoring
EMAIL: akp@sero.email
Author of The Demmies: http://www.dldbooks.com/annparsons/
Portal Tutoring web site: http://www.portaltutoring.info
Skype: Putertutor

"All that is gold does not glitter,
Not all those who wander are lost."


jan howells <gale7978@...>
 

I agree! When our nfb chapter meets next month, I will bring this up for discussion. Braille will never die! We will not let it. It is the quickest way for us. It is faster than speech if you already know it. You should not have to open an app and aim a camera that may not read it. I was not aware that Roger can braille the manual for his items. But I am very happy with Roger. He puts the serial number in braille on the box. He works harder than HumanWare. But if these agencies claim that they sell products for us, then they should follow through and not do half their job. The product should definitely come with a braille manual and serial number. Thank you.

Jan


heather albright
 

Well, I was given this device by my insureance provider threw mobility and seating. They purchased it from a rehav place which know one has bothered to tell me wich one. So I called Logan  tec up in Dallas who wanted to send me to a site to download the pdf file. I insisted I get a embossed braille coppy. They are the original makers of the device which is currently sitting on my desk till I get the manual for it. I can only turn it on but, that is all I know how to do. I know what the different parts are but, do not know how to operate it. I am still waiting for my insureance to tell me where exactly they purchased the device from. I hope to get my manual tomorrow. I was thinking, if they bought a device under the medical laws, does the section508 law apply. I was not given materials in my format when I received it.  I will not bother my NFB chapter about this, do not think they would care here, sie! Cheers Heather

 

From: jan howells via Groups.Io
Sent: Thursday, February 13, 2020 7:34 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

 

I agree! When our nfb chapter meets next month, I will bring this

up for discussion.  Braille will never die! We will not let it. 

It is the quickest way for us.  It is faster than speech if you

already know it.  You should not have to open an app and aim a

camera that may not read it.  I was not aware that Roger can

braille the manual for his items.  But I am very happy with

Roger.  He puts the serial number in braille on the box.  He

works harder than HumanWare.  But if these agencies claim that

they sell products for us, then they should follow through and

not do half their job.  The product should definitely come with a

braille manual and serial number.  Thank you.

 

Jan

 

 

 


brian
 

    This has been a very big problem for years now.  Companies that sell products for the blind refuse to provide braille documentation when requested.  They provide print that does us no good as far as I am concerned this is a very clear violiation of the ada because they are refusing to provide reasonable accomadations.  iI don't know why acb or nfb are doing nothing about this problem.  They just can't seem to comprehend that blind people do live alone with no sighted person always at our fingertips they are just to lazy to provide braille this should be against the law.  They should have to provide braille no matter what if there is print then there must be braille.

Brian Sackrider

On 2/12/2020 6:42 PM, heather albright wrote:

Hi am not to pleased with this thing and have not even used it yet.  I really wish there was a e-mail to send my complaint too! So this is for the blind person who reads braille and they cant even be bothered to include a braille product guide to the unit! They are to lazy to emboss the serial number on the back of the unit however, the serial number is in print and the manual is in print too. So the catch was when I called to ask where the braille guide was, they in there infinite  wisdom asked me the blind user for a serial number. So I am not lazy so I had to pull out my app off my phone to see if it could read it. Apparently it was written on a shiny area on the back and I could not get my app to capture the serial number or the lighting was off who knows. So if you can put braille on the unit all over, why the heck cant you emboss the serial number too. I am blind not stupid I do not need it to say six dot all over the unit once was enough. So Who are the morons who provide braille items and still expect you to have sighted assistance in 2020? I am glad I did not purchase this thing, it was given to me as a medical device! A device I still cant use yet as I have to wait for snail male to get my embossed braille guide. Sie! Heather

 


Gene
 

I doubt any law mandates that something be made accessible in that specific a way.  If it is accessible because a document is given that you can use, PDF or otherwise, even an audio file, I think that would satisfy the law.
 
Gene

----- Original Message -----
Sent: Thursday, February 13, 2020 11:02 AM
Subject: Re: [TechTalk] 6 dot braille label maker

Well, I was given this device by my insureance provider threw mobility and seating. They purchased it from a rehav place which know one has bothered to tell me wich one. So I called Logan  tec up in Dallas who wanted to send me to a site to download the pdf file. I insisted I get a embossed braille coppy. They are the original makers of the device which is currently sitting on my desk till I get the manual for it. I can only turn it on but, that is all I know how to do. I know what the different parts are but, do not know how to operate it. I am still waiting for my insureance to tell me where exactly they purchased the device from. I hope to get my manual tomorrow. I was thinking, if they bought a device under the medical laws, does the section508 law apply. I was not given materials in my format when I received it.  I will not bother my NFB chapter about this, do not think they would care here, sie! Cheers Heather

 

From: jan howells via Groups.Io
Sent: Thursday, February 13, 2020 7:34 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

 

I agree! When our nfb chapter meets next month, I will bring this

up for discussion.  Braille will never die! We will not let it. 

It is the quickest way for us.  It is faster than speech if you

already know it.  You should not have to open an app and aim a

camera that may not read it.  I was not aware that Roger can

braille the manual for his items.  But I am very happy with

Roger.  He puts the serial number in braille on the box.  He

works harder than HumanWare.  But if these agencies claim that

they sell products for us, then they should follow through and

not do half their job.  The product should definitely come with a

braille manual and serial number.  Thank you.

 

Jan

 

 

 


Gene
 

It is not a violation.  If the information can be made properly accessible by providing a document or an audio file that the user can access in some other way, such as a computer, that satisfies the law.  the law isn't specific as to what making something accessible is.  there is no correspondence such as, if you sell a Braille display, you must furnish Braille documentation.  Reasonable accomodation is the phrase and that doesn't mean a specific correspondence.
 
Gene

----- Original Message -----
From: brian
Sent: Thursday, February 13, 2020 11:39 AM
Subject: Re: [TechTalk] 6 dot braille label maker

    This has been a very big problem for years now.  Companies that sell products for the blind refuse to provide braille documentation when requested.  They provide print that does us no good as far as I am concerned this is a very clear violiation of the ada because they are refusing to provide reasonable accomadations.  iI don't know why acb or nfb are doing nothing about this problem.  They just can't seem to comprehend that blind people do live alone with no sighted person always at our fingertips they are just to lazy to provide braille this should be against the law.  They should have to provide braille no matter what if there is print then there must be braille.

Brian Sackrider

On 2/12/2020 6:42 PM, heather albright wrote:

Hi am not to pleased with this thing and have not even used it yet.  I really wish there was a e-mail to send my complaint too! So this is for the blind person who reads braille and they cant even be bothered to include a braille product guide to the unit! They are to lazy to emboss the serial number on the back of the unit however, the serial number is in print and the manual is in print too. So the catch was when I called to ask where the braille guide was, they in there infinite  wisdom asked me the blind user for a serial number. So I am not lazy so I had to pull out my app off my phone to see if it could read it. Apparently it was written on a shiny area on the back and I could not get my app to capture the serial number or the lighting was off who knows. So if you can put braille on the unit all over, why the heck cant you emboss the serial number too. I am blind not stupid I do not need it to say six dot all over the unit once was enough. So Who are the morons who provide braille items and still expect you to have sighted assistance in 2020? I am glad I did not purchase this thing, it was given to me as a medical device! A device I still cant use yet as I have to wait for snail male to get my embossed braille guide. Sie! Heather

 


heather albright
 

I think it is a reasonable accommodation  as I am considered partially deaf blind and I do not get a lot of things threw audio. One of the reasons I was given a electronic braille labeler was because I have mussel weakness and needed a way to use braille. It was noted that, I do not use audio so I needed away to have braille as an alternative instead of say, a pen labeler that uses audio or the hand held labeler which my mussel weakness prevents me from using. I cant use that stupid prescription audio thing, I have to label all my stuff by hand!  So knowing this, how can I be given a medical device, as they coded it, without braille! Is that not why the social security was ordered to provide letters in braille format! I think it falls under the same thing. Heather

 

From: Gene
Sent: Thursday, February 13, 2020 12:17 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

 

I doubt any law mandates that something be made accessible in that specific a way.  If it is accessible because a document is given that you can use, PDF or otherwise, even an audio file, I think that would satisfy the law.

 

Gene

----- Original Message -----

Sent: Thursday, February 13, 2020 11:02 AM

Subject: Re: [TechTalk] 6 dot braille label maker

 

Well, I was given this device by my insureance provider threw mobility and seating. They purchased it from a rehav place which know one has bothered to tell me wich one. So I called Logan  tec up in Dallas who wanted to send me to a site to download the pdf file. I insisted I get a embossed braille coppy. They are the original makers of the device which is currently sitting on my desk till I get the manual for it. I can only turn it on but, that is all I know how to do. I know what the different parts are but, do not know how to operate it. I am still waiting for my insureance to tell me where exactly they purchased the device from. I hope to get my manual tomorrow. I was thinking, if they bought a device under the medical laws, does the section508 law apply. I was not given materials in my format when I received it.  I will not bother my NFB chapter about this, do not think they would care here, sie! Cheers Heather

 

From: jan howells via Groups.Io
Sent: Thursday, February 13, 2020 7:34 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

 

I agree! When our nfb chapter meets next month, I will bring this

up for discussion.  Braille will never die! We will not let it. 

It is the quickest way for us.  It is faster than speech if you

already know it.  You should not have to open an app and aim a

camera that may not read it.  I was not aware that Roger can

braille the manual for his items.  But I am very happy with

Roger.  He puts the serial number in braille on the box.  He

works harder than HumanWare.  But if these agencies claim that

they sell products for us, then they should follow through and

not do half their job.  The product should definitely come with a

braille manual and serial number.  Thank you.

 

Jan

 

 

 

 


Tim Grady <timfgrady758@...>
 

It is made by a guy that originally made products for his autistic son. It
was featured in a podcast from blind bargains a few years ago. Ask them.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Ann
Parsons
Sent: Thursday, February 13, 2020 7:27 AM
To: main@techtalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

Hi all,

Heather, I'm glad you got your rant off your chest, but right this second,
it's only a rant. What is the name of this device? Who sells it? When did
you buy it? Who gave it to you? If we have this info, we can more easily
publish your problem on public media. If you received this item from rehab,
let them know you're dissatisfied and why.

This is an ongoing problem which I feel should be taken up by ACB and NFB to
get these companies like LS&S and Maxi-Aids to quit sending out items with
only printed information. Did you know that Humanware places its manual on
its products but does not provide braille hard copy, even for braille
devices like The BrailleNote Touch. Roger Behm is the *only* vendor of whom
I am aware that automatically includes a braille hard copy start up guide
and he can braille the manual for you too.

This kind of deliberate inattentiveness to the needs of consumers is
flagrant all over the place! The least these companies could do is include
a .brf file in an email. Heaven forbid they should actually include hard
copy braille instructions and serial numbers for a "six dot braille labeler"
Hello?

Yet some of you are willing to let the sighted teachers and rehab people
convince you that you don't need braille any more. Braille is outdated,
they say. Yet a consumer can't even read a serial number on a product
specifically designed for use by a braille reader. C'mon guys, c'mon, we've
got to stop this. It should be against the law to sell a product
specifically designed for braille readers which doesn't include a braille
manual and all the pertinent information in braille.

Ann P.


Original message:

Hi am not to pleased with this thing and have not even used it yet. I
really wish there was a e-mail to send my complaint too! So this is
for the blind person who reads braille and they cant even be bothered
to include a braille product guide to the unit! They are to lazy to
emboss the serial number on the back of the unit however, the serial
number is in print and the manual is in print too. So the catch was
when I called to ask where the braille guide was, they in there
infinite wisdom asked me the blind user for a serial number. So I am
not lazy so I had to pull out my app off my phone to see if it could
read it. Apparently it was written on a shiny area on the back and I
could not get my app to capture the serial number or the lighting was
off who knows. So if you can put braille on the unit all over, why the
heck cant you emboss the serial number too. I am blind not stupid I do
not need it to say six dot all over the unit once was enough. So Who
are the morons who provide braille items and still expect you to have
sighted assistance in 2020? I am glad I did not purchase this thing,
it was given to me as a medical device! A device I still cant use yet
as I have to wait for snail male to get my embossed braille guide.
Sie! Heather
--
Ann K. Parsons
Portal Tutoring
EMAIL: akp@sero.email
Author of The Demmies: http://www.dldbooks.com/annparsons/
Portal Tutoring web site: http://www.portaltutoring.info
Skype: Putertutor

"All that is gold does not glitter,
Not all those who wander are lost."


Tim Grady <timfgrady758@...>
 

Don’t you know how to google info?

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of heather albright
Sent: Wednesday, February 12, 2020 6:43 PM
To: TechTalk@groups.io
Subject: [TechTalk] 6 dot braille label maker

 

Hi am not to pleased with this thing and have not even used it yet.  I really wish there was a e-mail to send my complaint too! So this is for the blind person who reads braille and they cant even be bothered to include a braille product guide to the unit! They are to lazy to emboss the serial number on the back of the unit however, the serial number is in print and the manual is in print too. So the catch was when I called to ask where the braille guide was, they in there infinite  wisdom asked me the blind user for a serial number. So I am not lazy so I had to pull out my app off my phone to see if it could read it. Apparently it was written on a shiny area on the back and I could not get my app to capture the serial number or the lighting was off who knows. So if you can put braille on the unit all over, why the heck cant you emboss the serial number too. I am blind not stupid I do not need it to say six dot all over the unit once was enough. So Who are the morons who provide braille items and still expect you to have sighted assistance in 2020? I am glad I did not purchase this thing, it was given to me as a medical device! A device I still cant use yet as I have to wait for snail male to get my embossed braille guide. Sie! Heather

 


Gene
 

In your case, that may be considered reasonable and other forms might not.  I don't know that much about how the law is interpreted or written.  But the message I responded to was making a blanket statement about reasonable accomodation, which is not correct.
 
Gene

----- Original Message -----
Sent: Thursday, February 13, 2020 1:24 PM
Subject: Re: [TechTalk] 6 dot braille label maker

I think it is a reasonable accommodation  as I am considered partially deaf blind and I do not get a lot of things threw audio. One of the reasons I was given a electronic braille labeler was because I have mussel weakness and needed a way to use braille. It was noted that, I do not use audio so I needed away to have braille as an alternative instead of say, a pen labeler that uses audio or the hand held labeler which my mussel weakness prevents me from using. I cant use that stupid prescription audio thing, I have to label all my stuff by hand!  So knowing this, how can I be given a medical device, as they coded it, without braille! Is that not why the social security was ordered to provide letters in braille format! I think it falls under the same thing. Heather

 

From: Gene
Sent: Thursday, February 13, 2020 12:17 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

 

I doubt any law mandates that something be made accessible in that specific a way.  If it is accessible because a document is given that you can use, PDF or otherwise, even an audio file, I think that would satisfy the law.

 

Gene

----- Original Message -----

Sent: Thursday, February 13, 2020 11:02 AM

Subject: Re: [TechTalk] 6 dot braille label maker

 

Well, I was given this device by my insureance provider threw mobility and seating. They purchased it from a rehav place which know one has bothered to tell me wich one. So I called Logan  tec up in Dallas who wanted to send me to a site to download the pdf file. I insisted I get a embossed braille coppy. They are the original makers of the device which is currently sitting on my desk till I get the manual for it. I can only turn it on but, that is all I know how to do. I know what the different parts are but, do not know how to operate it. I am still waiting for my insureance to tell me where exactly they purchased the device from. I hope to get my manual tomorrow. I was thinking, if they bought a device under the medical laws, does the section508 law apply. I was not given materials in my format when I received it.  I will not bother my NFB chapter about this, do not think they would care here, sie! Cheers Heather

 

From: jan howells via Groups.Io
Sent: Thursday, February 13, 2020 7:34 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

 

I agree! When our nfb chapter meets next month, I will bring this

up for discussion.  Braille will never die! We will not let it. 

It is the quickest way for us.  It is faster than speech if you

already know it.  You should not have to open an app and aim a

camera that may not read it.  I was not aware that Roger can

braille the manual for his items.  But I am very happy with

Roger.  He puts the serial number in braille on the box.  He

works harder than HumanWare.  But if these agencies claim that

they sell products for us, then they should follow through and

not do half their job.  The product should definitely come with a

braille manual and serial number.  Thank you.

 

Jan

 

 

 

 


Alex Stone
 

Tim, unfortunately some people can’t, but I suspect giving them a hard time about it is unlikely to encourage them to learn.


On 13 Feb 2020, at 19:57, Tim Grady <timfgrady758@...> wrote:



Don’t you know how to google info?

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of heather albright
Sent: Wednesday, February 12, 2020 6:43 PM
To: TechTalk@groups.io
Subject: [TechTalk] 6 dot braille label maker

 

Hi am not to pleased with this thing and have not even used it yet.  I really wish there was a e-mail to send my complaint too! So this is for the blind person who reads braille and they cant even be bothered to include a braille product guide to the unit! They are to lazy to emboss the serial number on the back of the unit however, the serial number is in print and the manual is in print too. So the catch was when I called to ask where the braille guide was, they in there infinite  wisdom asked me the blind user for a serial number. So I am not lazy so I had to pull out my app off my phone to see if it could read it. Apparently it was written on a shiny area on the back and I could not get my app to capture the serial number or the lighting was off who knows. So if you can put braille on the unit all over, why the heck cant you emboss the serial number too. I am blind not stupid I do not need it to say six dot all over the unit once was enough. So Who are the morons who provide braille items and still expect you to have sighted assistance in 2020? I am glad I did not purchase this thing, it was given to me as a medical device! A device I still cant use yet as I have to wait for snail male to get my embossed braille guide. Sie! Heather

 


heather albright
 

I did google info woe. Afterall  that is how I found the device and was able to get my insureance to get it for me. So I called today to see about that braille manual and than I asked about why they did not bother to label the serial number on the unit and this is an exact quote:

“I don’t know why they did not label with braille Heather!”  SO there’s the answer! They do not care! They did not say, Oh that is a good idea, I will mention it for future orders or, well, that is a good point, maybe we can start for future orders etc.  

 So for all those who want a number to logan tec:

(866) 962-0966. Do not bother e-mailing, think the e-mail thing is broke; I have been e-mailing for a while and it always took me to a 404 page. You do better calling to get answers.

 For anyone who has a documented medical need, independent living aids and  mobility and seating just two companies that accept prescriptions to obtain this device! I am sure there are others but, these are the two I came across off hand. My primary doctor did my prescription but, I had my neurologist and rehab specialist chiming in too. It did take a year to get the device. But, that is usually how insureance goes right? Cheers Heather

 

 

From: Tim Grady
Sent: Thursday, February 13, 2020 1:48 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

 

It is made by a guy that originally made products for his autistic son.  It

was featured in a podcast from blind bargains a few years ago.  Ask them.

 

-----Original Message-----

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Ann

Parsons

Sent: Thursday, February 13, 2020 7:27 AM

To: main@techtalk.groups.io

Subject: Re: [TechTalk] 6 dot braille label maker

 

Hi all,

 

Heather, I'm glad you got your rant off your chest, but right this second,

it's only a rant.  What is the name of this device?  Who sells it?  When did

you buy it?  Who gave it to you?  If we have this info, we can more easily

publish your problem on public media.  If you received this item from rehab,

let them know you're dissatisfied and why.

 

This is an ongoing problem which I feel should be taken up by ACB and NFB to

get these companies like LS&S and Maxi-Aids to quit sending out items with

only printed information.  Did you know that Humanware places its manual on

its products but does not provide braille hard copy, even for braille

devices like The BrailleNote Touch.  Roger Behm is the *only* vendor of whom

I am aware that automatically includes a braille hard copy start up guide

and he can braille the manual for you too.

 

This kind of deliberate inattentiveness to the needs of consumers is

flagrant all over the place!  The least these companies could do is include

a .brf file in an email.  Heaven forbid they should actually include hard

copy braille instructions and serial numbers for a "six dot braille labeler"

Hello?

 

Yet some of you are willing to let the sighted teachers and rehab people

convince you that you don't need braille any more.  Braille is outdated,

they say.  Yet a consumer can't even read a serial number on a product

specifically designed for use by a braille reader.  C'mon guys, c'mon, we've

got to stop this.  It should be against the law to sell a product

specifically designed for braille readers which doesn't include a braille

manual and all the pertinent information in braille.

 

Ann P.

 

 

Original message:

 

> Hi am not to pleased with this thing and have not even used it yet. I

> really wish there was a e-mail to send my complaint too! So this is

> for the blind person who reads braille and they cant even be bothered

> to include a braille product guide to the unit! They are to lazy to

> emboss the serial number on the back of the unit however, the serial

> number is in print and the manual is in print too. So the catch was

> when I called to ask where the braille guide was, they in there

> infinite wisdom asked me the blind user for a serial number. So I am

> not lazy so I had to pull out my app off my phone to see if it could

> read it. Apparently it was written on a shiny area on the back and I

> could not get my app to capture the serial number or the lighting was

> off who knows. So if you can put braille on the unit all over, why the

> heck cant you emboss the serial number too. I am blind not stupid I do

> not need it to say six dot all over the unit once was enough. So Who

> are the morons who provide braille items and still expect you to have

> sighted assistance in 2020? I am glad I did not purchase this thing,

> it was given to me as a medical device! A device I still cant use yet

> as I have to wait for snail male to get my embossed braille guide.

> Sie! Heather

 

>

 

--

Ann K. Parsons

Portal Tutoring

EMAIL:  akp@...

Author of The Demmies: http://www.dldbooks.com/annparsons/

Portal Tutoring web site:  http://www.portaltutoring.info

Skype: Putertutor

 

"All that is gold does not glitter,

Not all those who wander are lost."

 

 

 

 

 

 

 


heather albright
 

Oh, just wondering what does googling something have to do with needing a brailled serial number being placed on a braille device! Or why should I be disappointed that I was not given a braille manual or even a braille guide to go with my braille only device! It is a “braille,” oriented device that came with a “print manual,” and a “print serial number,” on the bottom of a braille oriented device. How many sighted people do you see walking around with a braille labeler that does not have a spec of print accept for that lovely serial number on the bottom that I am told one has to have super vision to read! Cheers Heather

 

From: Tim Grady
Sent: Thursday, February 13, 2020 1:57 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

 

Don’t you know how to google info?

 

From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of heather albright
Sent: Wednesday, February 12, 2020 6:43 PM
To: TechTalk@groups.io
Subject: [TechTalk] 6 dot braille label maker

 

Hi am not to pleased with this thing and have not even used it yet.  I really wish there was a e-mail to send my complaint too! So this is for the blind person who reads braille and they cant even be bothered to include a braille product guide to the unit! They are to lazy to emboss the serial number on the back of the unit however, the serial number is in print and the manual is in print too. So the catch was when I called to ask where the braille guide was, they in there infinite  wisdom asked me the blind user for a serial number. So I am not lazy so I had to pull out my app off my phone to see if it could read it. Apparently it was written on a shiny area on the back and I could not get my app to capture the serial number or the lighting was off who knows. So if you can put braille on the unit all over, why the heck cant you emboss the serial number too. I am blind not stupid I do not need it to say six dot all over the unit once was enough. So Who are the morons who provide braille items and still expect you to have sighted assistance in 2020? I am glad I did not purchase this thing, it was given to me as a medical device! A device I still cant use yet as I have to wait for snail male to get my embossed braille guide. Sie! Heather

 

 


brian
 

    Heather is right if you can't use audio then yes they do have to provide braille they just don't want to comply with the ada they just want to take the easy out because they are lazy and don't care how would they feel if one day they find themselves blind and they can't get braille.  For us it's always just use audio or go on line but the sighted have print but we are denied the writen word when braille is the best sulution for blind people.  Just try to look somthing up on an audio cd or find it on line.  Lets not forget that some people don't have unlimited data if they do have internet.  There is just not only one sulution that is best for everyone but to them there is.  Braille is and will always be the best way to look somthing up just as sighted people use print.  Try telling sighted people to just use audio or go on line.  Not everyone has on line access.  aAny company that sells products for the blind and refuses to provide braille should be ashamed of themselves and should be forced to by law.

Brian Sackrider

On 2/13/2020 2:24 PM, heather albright wrote:

I think it is a reasonable accommodation  as I am considered partially deaf blind and I do not get a lot of things threw audio. One of the reasons I was given a electronic braille labeler was because I have mussel weakness and needed a way to use braille. It was noted that, I do not use audio so I needed away to have braille as an alternative instead of say, a pen labeler that uses audio or the hand held labeler which my mussel weakness prevents me from using. I cant use that stupid prescription audio thing, I have to label all my stuff by hand!  So knowing this, how can I be given a medical device, as they coded it, without braille! Is that not why the social security was ordered to provide letters in braille format! I think it falls under the same thing. Heather

 

From: Gene
Sent: Thursday, February 13, 2020 12:17 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

 

I doubt any law mandates that something be made accessible in that specific a way.  If it is accessible because a document is given that you can use, PDF or otherwise, even an audio file, I think that would satisfy the law.

 

Gene

----- Original Message -----

Sent: Thursday, February 13, 2020 11:02 AM

Subject: Re: [TechTalk] 6 dot braille label maker

 

Well, I was given this device by my insureance provider threw mobility and seating. They purchased it from a rehav place which know one has bothered to tell me wich one. So I called Logan  tec up in Dallas who wanted to send me to a site to download the pdf file. I insisted I get a embossed braille coppy. They are the original makers of the device which is currently sitting on my desk till I get the manual for it. I can only turn it on but, that is all I know how to do. I know what the different parts are but, do not know how to operate it. I am still waiting for my insureance to tell me where exactly they purchased the device from. I hope to get my manual tomorrow. I was thinking, if they bought a device under the medical laws, does the section508 law apply. I was not given materials in my format when I received it.  I will not bother my NFB chapter about this, do not think they would care here, sie! Cheers Heather

 

From: jan howells via Groups.Io
Sent: Thursday, February 13, 2020 7:34 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

 

I agree! When our nfb chapter meets next month, I will bring this

up for discussion.  Braille will never die! We will not let it. 

It is the quickest way for us.  It is faster than speech if you

already know it.  You should not have to open an app and aim a

camera that may not read it.  I was not aware that Roger can

braille the manual for his items.  But I am very happy with

Roger.  He puts the serial number in braille on the box.  He

works harder than HumanWare.  But if these agencies claim that

they sell products for us, then they should follow through and

not do half their job.  The product should definitely come with a

braille manual and serial number.  Thank you.

 

Jan

 

 

 

 


adam morris
 

Hi Heather,

I have one of these units so happy to help re operations till you get your guide.

The email address to contact them is:

info@...


On 13/02/2020 10:42, heather albright wrote:

Hi am not to pleased with this thing and have not even used it yet.  I really wish there was a e-mail to send my complaint too! So this is for the blind person who reads braille and they cant even be bothered to include a braille product guide to the unit! They are to lazy to emboss the serial number on the back of the unit however, the serial number is in print and the manual is in print too. So the catch was when I called to ask where the braille guide was, they in there infinite  wisdom asked me the blind user for a serial number. So I am not lazy so I had to pull out my app off my phone to see if it could read it. Apparently it was written on a shiny area on the back and I could not get my app to capture the serial number or the lighting was off who knows. So if you can put braille on the unit all over, why the heck cant you emboss the serial number too. I am blind not stupid I do not need it to say six dot all over the unit once was enough. So Who are the morons who provide braille items and still expect you to have sighted assistance in 2020? I am glad I did not purchase this thing, it was given to me as a medical device! A device I still cant use yet as I have to wait for snail male to get my embossed braille guide. Sie! Heather

 

-- 

Adam Morris
Email, iMessage & FaceTime 
adam@...


Gene
 

First, you made a general statement in your previous message, not applying to this situation, specifically.  They may be breaking the law in this specific instance. 
 
Second, you are making general statements that are unsupportable because they are general where such generalizations can't correctly be made.  Braille is and will always be the best way to look something up?  What kind of Braille, paper Braille or computer Braille.  No sighted person would say that a print book is anywhere near as efficient to look something up with as a word processor document or a web page or an Internet search. 
 
With Braille, just as with print, the point is what you use to look something up, not whether it is Braille or print.  You can read the results using a Braille display with a computer or listen with speech.  They are both fast and there is little, difference, there may be a slight difference at times, such as checking the spelling of a word if you are checking the spelling to learn it for yourself.  It may be faster often, to use a Braille display for this purpose. 
 
But you simply can't maintain that paper Braille can compare in efficiency even remotely, to using a computer. 
 
Obviously, the serial number should be in Braille.  Braille should be available for those who want it.  You don't know how many people want it and a company can, rightly, make this optional if they tell people that Braille is available.  its obviously cheaper to have material available in a computer document.  I used the example of an audio file not because it is the desirable format, but to demonstrate that the law isn't dictatorial or specific.  Reasonable is the important word.  and reasonable doesn't dictate how something id done, other than that it is reasonable.
 
Gene

----- Original Message -----
From: brian
Sent: Thursday, February 13, 2020 4:27 PM
Subject: Re: [TechTalk] 6 dot braille label maker

    Heather is right if you can't use audio then yes they do have to provide braille they just don't want to comply with the ada they just want to take the easy out because they are lazy and don't care how would they feel if one day they find themselves blind and they can't get braille.  For us it's always just use audio or go on line but the sighted have print but we are denied the writen word when braille is the best sulution for blind people.  Just try to look somthing up on an audio cd or find it on line.  Lets not forget that some people don't have unlimited data if they do have internet.  There is just not only one sulution that is best for everyone but to them there is.  Braille is and will always be the best way to look somthing up just as sighted people use print.  Try telling sighted people to just use audio or go on line.  Not everyone has on line access.  aAny company that sells products for the blind and refuses to provide braille should be ashamed of themselves and should be forced to by law.

Brian Sackrider

On 2/13/2020 2:24 PM, heather albright wrote:

I think it is a reasonable accommodation  as I am considered partially deaf blind and I do not get a lot of things threw audio. One of the reasons I was given a electronic braille labeler was because I have mussel weakness and needed a way to use braille. It was noted that, I do not use audio so I needed away to have braille as an alternative instead of say, a pen labeler that uses audio or the hand held labeler which my mussel weakness prevents me from using. I cant use that stupid prescription audio thing, I have to label all my stuff by hand!  So knowing this, how can I be given a medical device, as they coded it, without braille! Is that not why the social security was ordered to provide letters in braille format! I think it falls under the same thing. Heather

 

From: Gene
Sent: Thursday, February 13, 2020 12:17 PM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

 

I doubt any law mandates that something be made accessible in that specific a way.  If it is accessible because a document is given that you can use, PDF or otherwise, even an audio file, I think that would satisfy the law.

 

Gene

----- Original Message -----

Sent: Thursday, February 13, 2020 11:02 AM

Subject: Re: [TechTalk] 6 dot braille label maker

 

Well, I was given this device by my insureance provider threw mobility and seating. They purchased it from a rehav place which know one has bothered to tell me wich one. So I called Logan  tec up in Dallas who wanted to send me to a site to download the pdf file. I insisted I get a embossed braille coppy. They are the original makers of the device which is currently sitting on my desk till I get the manual for it. I can only turn it on but, that is all I know how to do. I know what the different parts are but, do not know how to operate it. I am still waiting for my insureance to tell me where exactly they purchased the device from. I hope to get my manual tomorrow. I was thinking, if they bought a device under the medical laws, does the section508 law apply. I was not given materials in my format when I received it.  I will not bother my NFB chapter about this, do not think they would care here, sie! Cheers Heather

 

From: jan howells via Groups.Io
Sent: Thursday, February 13, 2020 7:34 AM
To: main@TechTalk.groups.io
Subject: Re: [TechTalk] 6 dot braille label maker

 

I agree! When our nfb chapter meets next month, I will bring this

up for discussion.  Braille will never die! We will not let it. 

It is the quickest way for us.  It is faster than speech if you

already know it.  You should not have to open an app and aim a

camera that may not read it.  I was not aware that Roger can

braille the manual for his items.  But I am very happy with

Roger.  He puts the serial number in braille on the box.  He

works harder than HumanWare.  But if these agencies claim that

they sell products for us, then they should follow through and

not do half their job.  The product should definitely come with a

braille manual and serial number.  Thank you.

 

Jan