Hi Group,
I would have to write a book to explain all that I have gone through with
my 6 day old Dell Inspiron11 laptop loaded from Dell with Windows10. So I
will try for the condensed version.
I fell in love with the laptop at first touch but, the sound was
terrible. Loads of distortion and the volume continually changed itself
all by it self. So, I rolled the RealTek drivers back to the prior version
and the laptop sounded 100% perfect.
Then, Microsoft updates gave me the newest and latest driver update for the
onboard RealTek sound which just happened to be the bad drivers that I had just
removed. Suddenly, the sound was all messed up again.
My next attempt to roll back the drivers failed several times. Then, I got
MS to do a remote in on the laptop and they install the same older drivers that
made the machine sound perfect again.
Carlos told me how to prevent MS from changing my drivers with future
Windows updates. And, I did that. So, I spent around 12 hours
getting every thing installed on the laptop.
The next day, the sound was back to the same as the day before. It
turns out that Dell also sends out driver updates and this time, it was Dell who
messed me over. <groan?
I ain’t all that great with even using some features on my computer much
less being able to repair it when something goes wrong. And, I have news
for both Dell and Microsoft, I can break my computer just fine with out any
assistance from them.
Since I had reasons to suspect corrupted files for other reasons that I
won’t go in to right now, , I got Dell tech support to remote in and do a
Windows reset. I was informed by Dell tech support that the laptop would
be in the exact same state as it was the moment that I took it out of the box
for the first time. I figured I could keep it off line long enough to set
up Jaws, and change the settings to stop Dell and MS from helping themselves
with making my computer work better.
But, after the reset that Dell claimed to do, I still had some files that I
put on the computer. I still had my log on password, the Jaws
authorization key, along with other things including the stupid RealTek drivers
that sound so bad. I wonder if the Dell tech support person did an actual
reset or maybe just a refresh.
So I went in to Windows and looked at the reset setting because I was
considering doing my own reset. And it said that the reset action was the
recommended action for user’s to preform before recycling their
computers. This causes me to wonder exactly what the Win10 reset function
really does.
Now here’s my point. I want one of two things. Either the
computer to go back to the exact same state it was in when I booted it up the
first time. Or, I would be completely happy with a clean Win10 install
with none of the original Dell software.
So, if I am not the first person that Carlos has to kick off of his new
list for boring you all to death, is there any one who can really really,
tell me exactly what I will get if I reset Win10 myself?
So sorry for what still turned out to be a book,
James
|
|
Resetting is basically like reinstalling
Windows. Only software which may have been included by the
manufacturer is restored. All settings and other applications will be
removed.
toggle quoted messageShow quoted text
----- Original Message -----
Sent: Monday, August 31, 2015 9:00
AM
Subject: [TechTalk] Exactly what really
does happen if I reset Windows10 on a new Dell laptop?
Hi Group,
I would have to write a book to explain all that I have gone through with
my 6 day old Dell Inspiron11 laptop loaded from Dell with Windows10. So
I will try for the condensed version.
I fell in love with the laptop at first touch but, the sound was
terrible. Loads of distortion and the volume continually changed itself
all by it self. So, I rolled the RealTek drivers back to the prior
version and the laptop sounded 100% perfect.
Then, Microsoft updates gave me the newest and latest driver update for
the onboard RealTek sound which just happened to be the bad drivers that I had
just removed. Suddenly, the sound was all messed up again.
My next attempt to roll back the drivers failed several times. Then, I
got MS to do a remote in on the laptop and they install the same older drivers
that made the machine sound perfect again.
Carlos told me how to prevent MS from changing my drivers with future
Windows updates. And, I did that. So, I spent around 12 hours
getting every thing installed on the laptop.
The next day, the sound was back to the same as the day before. It
turns out that Dell also sends out driver updates and this time, it was Dell
who messed me over. <groan?
I ain’t all that great with even using some features on my computer much
less being able to repair it when something goes wrong. And, I have news
for both Dell and Microsoft, I can break my computer just fine with out any
assistance from them.
Since I had reasons to suspect corrupted files for other reasons that I
won’t go in to right now, , I got Dell tech support to remote in and do a
Windows reset. I was informed by Dell tech support that the laptop would
be in the exact same state as it was the moment that I took it out of the box
for the first time. I figured I could keep it off line long enough to
set up Jaws, and change the settings to stop Dell and MS from helping
themselves with making my computer work better.
But, after the reset that Dell claimed to do, I still had some files that
I put on the computer. I still had my log on password, the Jaws
authorization key, along with other things including the stupid RealTek
drivers that sound so bad. I wonder if the Dell tech support person did
an actual reset or maybe just a refresh.
So I went in to Windows and looked at the reset setting because I was
considering doing my own reset. And it said that the reset action was the
recommended action for user’s to preform before recycling their
computers. This causes me to wonder exactly what the Win10 reset
function really does.
Now here’s my point. I want one of two things. Either the
computer to go back to the exact same state it was in when I booted it up the
first time. Or, I would be completely happy with a clean Win10 install
with none of the original Dell software.
So, if I am not the first person that Carlos has to kick off of his new
list for boring you all to death, is there any one who can really
really, tell me exactly what I will get if I reset Win10 myself?
So sorry for what still turned out to be a book,
James
|
|
Awe, so nice to hear your voice again. Has any one ever told you that
you sound a lot like Jaws.
But seriously, I am going to try the reset right now.
Thanks for your assistance,
James
toggle quoted messageShow quoted text
Sent: Monday, August 31, 2015 8:33 AM
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Resetting is basically like reinstalling
Windows. Only software which may have been included by the manufacturer is
restored. All settings and other applications will be
removed.
----- Original Message -----
Sent: Monday, August 31, 2015 9:00
AM
Subject: [TechTalk] Exactly what really
does happen if I reset Windows10 on a new Dell laptop?
Hi Group,
I would have to write a book to explain all that I have gone through with
my 6 day old Dell Inspiron11 laptop loaded from Dell with Windows10. So
I will try for the condensed version.
I fell in love with the laptop at first touch but, the sound was
terrible. Loads of distortion and the volume continually changed itself
all by it self. So, I rolled the RealTek drivers back to the prior
version and the laptop sounded 100% perfect.
Then, Microsoft updates gave me the newest and latest driver update for
the onboard RealTek sound which just happened to be the bad drivers that I had
just removed. Suddenly, the sound was all messed up again.
My next attempt to roll back the drivers failed several times. Then, I
got MS to do a remote in on the laptop and they install the same older drivers
that made the machine sound perfect again.
Carlos told me how to prevent MS from changing my drivers with future
Windows updates. And, I did that. So, I spent around 12 hours
getting every thing installed on the laptop.
The next day, the sound was back to the same as the day before. It
turns out that Dell also sends out driver updates and this time, it was Dell
who messed me over. <groan?
I ain’t all that great with even using some features on my computer much
less being able to repair it when something goes wrong. And, I have news
for both Dell and Microsoft, I can break my computer just fine with out any
assistance from them.
Since I had reasons to suspect corrupted files for other reasons that I
won’t go in to right now, , I got Dell tech support to remote in and do a
Windows reset. I was informed by Dell tech support that the laptop would
be in the exact same state as it was the moment that I took it out of the box
for the first time. I figured I could keep it off line long enough to
set up Jaws, and change the settings to stop Dell and MS from helping
themselves with making my computer work better.
But, after the reset that Dell claimed to do, I still had some files that
I put on the computer. I still had my log on password, the Jaws
authorization key, along with other things including the stupid RealTek
drivers that sound so bad. I wonder if the Dell tech support person did
an actual reset or maybe just a refresh.
So I went in to Windows and looked at the reset setting because I was
considering doing my own reset. And it said that the reset action was the
recommended action for user’s to preform before recycling their
computers. This causes me to wonder exactly what the Win10 reset
function really does.
Now here’s my point. I want one of two things. Either the
computer to go back to the exact same state it was in when I booted it up the
first time. Or, I would be completely happy with a clean Win10 install
with none of the original Dell software.
So, if I am not the first person that Carlos has to kick off of his new
list for boring you all to death, is there any one who can really
really, tell me exactly what I will get if I reset Win10 myself?
So sorry for what still turned out to be a book,
James
|
|
I have been told that occasionally
yes.
toggle quoted messageShow quoted text
----- Original Message -----
Sent: Monday, August 31, 2015 9:42
AM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Awe, so nice to hear your voice again. Has any one ever told you
that you sound a lot like Jaws.
But seriously, I am going to try the reset right now.
Thanks for your assistance,
James
Sent: Monday, August 31, 2015 8:33 AM
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Resetting is basically like reinstalling
Windows. Only software which may have been included by the manufacturer
is restored. All settings and other applications will be
removed.
----- Original Message -----
Sent: Monday, August 31, 2015 9:00
AM
Subject: [TechTalk] Exactly what really
does happen if I reset Windows10 on a new Dell laptop?
Hi Group,
I would have to write a book to explain all that I have gone through
with my 6 day old Dell Inspiron11 laptop loaded from Dell with
Windows10. So I will try for the condensed version.
I fell in love with the laptop at first touch but, the sound was
terrible. Loads of distortion and the volume continually changed
itself all by it self. So, I rolled the RealTek drivers back to the
prior version and the laptop sounded 100% perfect.
Then, Microsoft updates gave me the newest and latest driver update for
the onboard RealTek sound which just happened to be the bad drivers that I
had just removed. Suddenly, the sound was all messed up again.
My next attempt to roll back the drivers failed several times. Then, I
got MS to do a remote in on the laptop and they install the same older
drivers that made the machine sound perfect again.
Carlos told me how to prevent MS from changing my drivers with future
Windows updates. And, I did that. So, I spent around 12 hours
getting every thing installed on the laptop.
The next day, the sound was back to the same as the day before.
It turns out that Dell also sends out driver updates and this time, it was
Dell who messed me over. <groan?
I ain’t all that great with even using some features on my computer
much less being able to repair it when something goes wrong. And, I
have news for both Dell and Microsoft, I can break my computer just fine
with out any assistance from them.
Since I had reasons to suspect corrupted files for other reasons that I
won’t go in to right now, , I got Dell tech support to remote in and do a
Windows reset. I was informed by Dell tech support that the laptop
would be in the exact same state as it was the moment that I took it out of
the box for the first time. I figured I could keep it off line long
enough to set up Jaws, and change the settings to stop Dell and MS from
helping themselves with making my computer work better.
But, after the reset that Dell claimed to do, I still had some files
that I put on the computer. I still had my log on password, the Jaws
authorization key, along with other things including the stupid RealTek
drivers that sound so bad. I wonder if the Dell tech support person
did an actual reset or maybe just a refresh.
So I went in to Windows and looked at the reset setting because I was
considering doing my own reset. And it said that the reset action was the
recommended action for user’s to preform before recycling their
computers. This causes me to wonder exactly what the Win10 reset
function really does.
Now here’s my point. I want one of two things. Either the
computer to go back to the exact same state it was in when I booted it up
the first time. Or, I would be completely happy with a clean Win10
install with none of the original Dell software.
So, if I am not the first person that Carlos has to kick off of his new
list for boring you all to death, is there any one who can really
really, tell me exactly what I will get if I reset Win10 myself?
So sorry for what still turned out to be a book,
James
|
|
Joseph Lee <joseph.lee22590@...>
Hi, It’s more than that: it you do choose to wipe your hard drive, everything (including OEM software) will be removed (I had to do this on my Toshiba laptop a few days ago). Cheers, Joseph
toggle quoted messageShow quoted text
From: Carlos [mailto:carlos1106@...] Sent: Monday, August 31, 2015 6:33 AM To: TechTalk@groups.io Subject: Re: [TechTalk] Exactly what really does happen if I reset Windows10 on a new Dell laptop? Resetting is basically like reinstalling Windows. Only software which may have been included by the manufacturer is restored. All settings and other applications will be removed. ----- Original Message ----- Sent: Monday, August 31, 2015 9:00 AM Subject: [TechTalk] Exactly what really does happen if I reset Windows10 on a new Dell laptop? I would have to write a book to explain all that I have gone through with my 6 day old Dell Inspiron11 laptop loaded from Dell with Windows10. So I will try for the condensed version. I fell in love with the laptop at first touch but, the sound was terrible. Loads of distortion and the volume continually changed itself all by it self. So, I rolled the RealTek drivers back to the prior version and the laptop sounded 100% perfect. Then, Microsoft updates gave me the newest and latest driver update for the onboard RealTek sound which just happened to be the bad drivers that I had just removed. Suddenly, the sound was all messed up again. My next attempt to roll back the drivers failed several times. Then, I got MS to do a remote in on the laptop and they install the same older drivers that made the machine sound perfect again. Carlos told me how to prevent MS from changing my drivers with future Windows updates. And, I did that. So, I spent around 12 hours getting every thing installed on the laptop. The next day, the sound was back to the same as the day before. It turns out that Dell also sends out driver updates and this time, it was Dell who messed me over. <groan? I ain’t all that great with even using some features on my computer much less being able to repair it when something goes wrong. And, I have news for both Dell and Microsoft, I can break my computer just fine with out any assistance from them. Since I had reasons to suspect corrupted files for other reasons that I won’t go in to right now, , I got Dell tech support to remote in and do a Windows reset. I was informed by Dell tech support that the laptop would be in the exact same state as it was the moment that I took it out of the box for the first time. I figured I could keep it off line long enough to set up Jaws, and change the settings to stop Dell and MS from helping themselves with making my computer work better. But, after the reset that Dell claimed to do, I still had some files that I put on the computer. I still had my log on password, the Jaws authorization key, along with other things including the stupid RealTek drivers that sound so bad. I wonder if the Dell tech support person did an actual reset or maybe just a refresh. So I went in to Windows and looked at the reset setting because I was considering doing my own reset. And it said that the reset action was the recommended action for user’s to preform before recycling their computers. This causes me to wonder exactly what the Win10 reset function really does. Now here’s my point. I want one of two things. Either the computer to go back to the exact same state it was in when I booted it up the first time. Or, I would be completely happy with a clean Win10 install with none of the original Dell software. So, if I am not the first person that Carlos has to kick off of his new list for boring you all to death, is there any one who can really really, tell me exactly what I will get if I reset Win10 myself? So sorry for what still turned out to be a book,
|
|
Funny, but sometimes you have different accents or even a female
voice!!
Marie
toggle quoted messageShow quoted text
Sent: Monday, August 31, 2015 6:44 AM
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
I have been told that occasionally
yes.
----- Original Message -----
Sent: Monday, August 31, 2015 9:42
AM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Awe, so nice to hear your voice again. Has any one ever told you
that you sound a lot like Jaws.
But seriously, I am going to try the reset right now.
Thanks for your assistance,
James
Sent: Monday, August 31, 2015 8:33 AM
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Resetting is basically like reinstalling
Windows. Only software which may have been included by the manufacturer
is restored. All settings and other applications will be
removed.
----- Original Message -----
Sent: Monday, August 31, 2015 9:00
AM
Subject: [TechTalk] Exactly what really
does happen if I reset Windows10 on a new Dell laptop?
Hi Group,
I would have to write a book to explain all that I have gone through
with my 6 day old Dell Inspiron11 laptop loaded from Dell with
Windows10. So I will try for the condensed version.
I fell in love with the laptop at first touch but, the sound was
terrible. Loads of distortion and the volume continually changed
itself all by it self. So, I rolled the RealTek drivers back to the
prior version and the laptop sounded 100% perfect.
Then, Microsoft updates gave me the newest and latest driver update for
the onboard RealTek sound which just happened to be the bad drivers that I
had just removed. Suddenly, the sound was all messed up again.
My next attempt to roll back the drivers failed several times. Then, I
got MS to do a remote in on the laptop and they install the same older
drivers that made the machine sound perfect again.
Carlos told me how to prevent MS from changing my drivers with future
Windows updates. And, I did that. So, I spent around 12 hours
getting every thing installed on the laptop.
The next day, the sound was back to the same as the day before.
It turns out that Dell also sends out driver updates and this time, it was
Dell who messed me over. <groan?
I ain’t all that great with even using some features on my computer
much less being able to repair it when something goes wrong. And, I
have news for both Dell and Microsoft, I can break my computer just fine
with out any assistance from them.
Since I had reasons to suspect corrupted files for other reasons that I
won’t go in to right now, , I got Dell tech support to remote in and do a
Windows reset. I was informed by Dell tech support that the laptop
would be in the exact same state as it was the moment that I took it out of
the box for the first time. I figured I could keep it off line long
enough to set up Jaws, and change the settings to stop Dell and MS from
helping themselves with making my computer work better.
But, after the reset that Dell claimed to do, I still had some files
that I put on the computer. I still had my log on password, the Jaws
authorization key, along with other things including the stupid RealTek
drivers that sound so bad. I wonder if the Dell tech support person
did an actual reset or maybe just a refresh.
So I went in to Windows and looked at the reset setting because I was
considering doing my own reset. And it said that the reset action was the
recommended action for user’s to preform before recycling their
computers. This causes me to wonder exactly what the Win10 reset
function really does.
Now here’s my point. I want one of two things. Either the
computer to go back to the exact same state it was in when I booted it up
the first time. Or, I would be completely happy with a clean Win10
install with none of the original Dell software.
So, if I am not the first person that Carlos has to kick off of his new
list for boring you all to death, is there any one who can really
really, tell me exactly what I will get if I reset Win10 myself?
So sorry for what still turned out to be a book,
James
|
|
If I remember correctly though it does specifically
depend on the options you choose.
toggle quoted messageShow quoted text
----- Original Message -----
Sent: Monday, August 31, 2015 11:42
AM
Subject: RE: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Hi,
It’s
more than that: it you do choose to wipe your hard drive, everything
(including OEM software) will be removed (I had to do this on my Toshiba
laptop a few days ago).
Cheers,
Joseph
From: Carlos
[mailto:carlos1106@...] Sent: Monday, August 31, 2015 6:33
AM To: TechTalk@groups.io Subject: Re:
[TechTalk] Exactly what really does happen if I reset Windows10 on a new Dell
laptop?
Resetting is
basically like reinstalling Windows. Only software which may have
been included by the manufacturer is restored. All settings and
other applications will be removed.
----- Original
Message -----
Sent: Monday, August
31, 2015 9:00 AM
Subject: [TechTalk]
Exactly what really does happen if I reset Windows10 on a new Dell
laptop?
I
would have to write a book to explain all that I have gone through with my 6
day old Dell Inspiron11 laptop loaded from Dell with Windows10. So I
will try for the condensed version.
I
fell in love with the laptop at first touch but, the sound was
terrible. Loads of distortion and the volume continually changed
itself all by it self. So, I rolled the RealTek drivers back to the
prior version and the laptop sounded 100% perfect.
Then,
Microsoft updates gave me the newest and latest driver update for the
onboard RealTek sound which just happened to be the bad drivers that I had
just removed. Suddenly, the sound was all messed up
again.
My
next attempt to roll back the drivers failed several times. Then, I got MS
to do a remote in on the laptop and they install the same older drivers that
made the machine sound perfect again.
Carlos
told me how to prevent MS from changing my drivers with future Windows
updates. And, I did that. So, I spent around 12 hours getting
every thing installed on the laptop.
The
next day, the sound was back to the same as the day before. It turns
out that Dell also sends out driver updates and this time, it was Dell who
messed me over. <groan?
I
ain’t all that great with even using some features on my computer much less
being able to repair it when something goes wrong. And, I have news
for both Dell and Microsoft, I can break my computer just fine with out any
assistance from them.
Since
I had reasons to suspect corrupted files for other reasons that I won’t go
in to right now, , I got Dell tech support to remote in and do a Windows
reset. I was informed by Dell tech support that the laptop would be in
the exact same state as it was the moment that I took it out of the box for
the first time. I figured I could keep it off line long enough to set
up Jaws, and change the settings to stop Dell and MS from helping themselves
with making my computer work better.
But,
after the reset that Dell claimed to do, I still had some files that I put
on the computer. I still had my log on password, the Jaws
authorization key, along with other things including the stupid RealTek
drivers that sound so bad. I wonder if the Dell tech support person
did an actual reset or maybe just a refresh.
So
I went in to Windows and looked at the reset setting because I was
considering doing my own reset. And it said that the reset action was the
recommended action for user’s to preform before recycling their
computers. This causes me to wonder exactly what the Win10 reset
function really does.
Now
here’s my point. I want one of two things. Either the computer
to go back to the exact same state it was in when I booted it up the first
time. Or, I would be completely happy with a clean Win10 install with
none of the original Dell software.
So,
if I am not the first person that Carlos has to kick off of his new list for
boring you all to death, is there any one who can really really, tell
me exactly what I will get if I reset Win10
myself?
So
sorry for what still turned out to be a book,
|
|
toggle quoted messageShow quoted text
----- Original Message -----
Sent: Monday, August 31, 2015 11:45
AM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Funny, but sometimes you have different accents or even a female
voice!!
Marie
Sent: Monday, August 31, 2015 6:44 AM
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
I have been told that occasionally
yes.
----- Original Message -----
Sent: Monday, August 31, 2015 9:42
AM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Awe, so nice to hear your voice again. Has any one ever told you
that you sound a lot like Jaws.
But seriously, I am going to try the reset right now.
Thanks for your assistance,
James
Sent: Monday, August 31, 2015 8:33 AM
Subject: Re: [TechTalk] Exactly what really does happen if I
reset Windows10 on a new Dell laptop?
Resetting is basically like reinstalling
Windows. Only software which may have been included by the
manufacturer is restored. All settings and other applications will be
removed.
----- Original Message -----
Sent: Monday, August 31, 2015 9:00
AM
Subject: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Hi Group,
I would have to write a book to explain all that I have gone through
with my 6 day old Dell Inspiron11 laptop loaded from Dell with
Windows10. So I will try for the condensed version.
I fell in love with the laptop at first touch but, the sound was
terrible. Loads of distortion and the volume continually changed
itself all by it self. So, I rolled the RealTek drivers back to the
prior version and the laptop sounded 100% perfect.
Then, Microsoft updates gave me the newest and latest driver update
for the onboard RealTek sound which just happened to be the bad drivers
that I had just removed. Suddenly, the sound was all messed up
again.
My next attempt to roll back the drivers failed several times. Then,
I got MS to do a remote in on the laptop and they install the same older
drivers that made the machine sound perfect again.
Carlos told me how to prevent MS from changing my drivers with future
Windows updates. And, I did that. So, I spent around 12 hours
getting every thing installed on the laptop.
The next day, the sound was back to the same as the day before.
It turns out that Dell also sends out driver updates and this time, it was
Dell who messed me over. <groan?
I ain’t all that great with even using some features on my computer
much less being able to repair it when something goes wrong. And, I
have news for both Dell and Microsoft, I can break my computer just fine
with out any assistance from them.
Since I had reasons to suspect corrupted files for other reasons that
I won’t go in to right now, , I got Dell tech support to remote in and do
a Windows reset. I was informed by Dell tech support that the laptop
would be in the exact same state as it was the moment that I took it out
of the box for the first time. I figured I could keep it off line
long enough to set up Jaws, and change the settings to stop Dell and MS
from helping themselves with making my computer work better.
But, after the reset that Dell claimed to do, I still had some files
that I put on the computer. I still had my log on password, the Jaws
authorization key, along with other things including the stupid RealTek
drivers that sound so bad. I wonder if the Dell tech support person
did an actual reset or maybe just a refresh.
So I went in to Windows and looked at the reset setting because I was
considering doing my own reset. And it said that the reset action was the
recommended action for user’s to preform before recycling their
computers. This causes me to wonder exactly what the Win10 reset
function really does.
Now here’s my point. I want one of two things. Either the
computer to go back to the exact same state it was in when I booted it up
the first time. Or, I would be completely happy with a clean Win10
install with none of the original Dell software.
So, if I am not the first person that Carlos has to kick off of his
new list for boring you all to death, is there any one who can
really really, tell me exactly what I will get if I reset Win10
myself?
So sorry for what still turned out to be a book,
James
|
|
This article describes the options for
the "Reset" feature in Windows 10. Sorry, I don't currently have
10 installed so I wasn't able to provide this information first
hand.
Specifically where it says,
Resetting lets you choose whether to keep
your files or remove them, and then reinstalls Windows. To get started, go to
Settings > Update & security > Reset this PC > Get started and
choose an option.
Option What it does
Keep my files
This reinstalls Windows 10, but keeps your
personal files and any apps that came with your PC. It removes:
Changes you made to settings
Apps and drivers you
installed
Remove everything
This reinstalls Windows 10 and any apps that
came with your PC. It removes:
Personal files
Changes you made to settings
Apps and drivers you installed
If you're planning to donate, recycle, or sell your
PC, use this option and choose to fully clean the drive. This might take an hour
or two, but it makes it harder for other people to recover files you've
removed.
Restore factory settings
This reinstalls the version of Windows that came on
your PC and any apps that came with it. It removes:
Personal files
Changes you made to settings
Apps and drivers you installed
This option isn't available on all PCs.
Note • If you reset your PC within a
month of your upgrade to Windows 10, the option in Settings that lets you
go back to your previous version of Windows will no longer be
available.
|
|
My Dell laptop just rebooted. I think it may have rebooted two or
three times. It took over one hour to finish.
This time, it appears to have done exactly what I was hoping it would
do.
All of the Windows sounds are default now and I don’t see any signs of my
old files or settings or Apps.
Windows is working with Narrator just fine. I landed at the windows
set up screen where I was able to set up my log in password, country, local
account name, password, and password hint. Next, I landed on the desktop.
Oh, I also did get the option to set up my internet but I skipped that step
so I can go in to Windows later this afternoon and tell Windows and Dell to not
give me any automatic driver downloads. Its kind of neat. My Router
and around a dozen others were in a list just waiting for me to hit enter on the
right one.
By the way, I was able to go to a thumb drive where I have Jaws. I
will do that next...after I grab some sleep.
The main point for me is just that it does appear as though a blind
individual can do a reset, and then set up a new commercially available system
with out sighted assistance. That’s what I really wanted.
I am not certain yet as to whether I have all of the Dell software on the
system or if I only have Windows stuff but it won’t matter too much to me either
way. I’m guessing that it is my original system the way that it came to me
from Dell.
I need to get some sleep so I will report back to the list later this
afternoon in case some one is following this thread but here is a very very,
important thing that I need to say right now.
When I clicked on reset, I got two options. One said some thing like
delete all files. That is the selection that I chose. It does appear
that I now have a fresh Win10 install.
The other option that I was given after clicking on the reset button was to
clean all drives. This setting appears to wipe all drives. I am
assuming that the C (primary) drive and the D (restoration) drive get
wiped. Someone wanting Windows to come back up with Narrator would
certainly want to avoid cleaning all drives unless they have a way to install
another copy of Windows. So, be careful which button you select or you
will get stuck with a completely cleaned nonfunctioning drive.
Carlos, I sure am glad that I didn’t fire you!
James
toggle quoted messageShow quoted text
Sent: Monday, August 31, 2015 11:48 AM
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
If I remember correctly though it does specifically
depend on the options you choose.
----- Original Message -----
Sent: Monday, August 31, 2015 11:42
AM
Subject: RE: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Hi,
It’s
more than that: it you do choose to wipe your hard drive, everything
(including OEM software) will be removed (I had to do this on my Toshiba
laptop a few days ago).
Cheers,
Joseph
From: Carlos
[mailto:carlos1106@...] Sent: Monday, August 31, 2015 6:33
AM To: TechTalk@groups.io Subject: Re:
[TechTalk] Exactly what really does happen if I reset Windows10 on a new Dell
laptop?
Resetting is
basically like reinstalling Windows. Only software which may have been
included by the manufacturer is restored. All settings and other
applications will be removed.
----- Original
Message -----
Sent: Monday, August
31, 2015 9:00 AM
Subject: [TechTalk]
Exactly what really does happen if I reset Windows10 on a new Dell
laptop?
I
would have to write a book to explain all that I have gone through with my 6
day old Dell Inspiron11 laptop loaded from Dell with Windows10. So I
will try for the condensed version.
I
fell in love with the laptop at first touch but, the sound was
terrible. Loads of distortion and the volume continually changed
itself all by it self. So, I rolled the RealTek drivers back to the
prior version and the laptop sounded 100% perfect.
Then,
Microsoft updates gave me the newest and latest driver update for the
onboard RealTek sound which just happened to be the bad drivers that I had
just removed. Suddenly, the sound was all messed up
again.
My
next attempt to roll back the drivers failed several times. Then, I got MS
to do a remote in on the laptop and they install the same older drivers that
made the machine sound perfect again.
Carlos
told me how to prevent MS from changing my drivers with future Windows
updates. And, I did that. So, I spent around 12 hours getting
every thing installed on the laptop.
The
next day, the sound was back to the same as the day before. It turns
out that Dell also sends out driver updates and this time, it was Dell who
messed me over. <groan?
I
ain’t all that great with even using some features on my computer much less
being able to repair it when something goes wrong. And, I have news
for both Dell and Microsoft, I can break my computer just fine with out any
assistance from them.
Since
I had reasons to suspect corrupted files for other reasons that I won’t go
in to right now, , I got Dell tech support to remote in and do a Windows
reset. I was informed by Dell tech support that the laptop would be in
the exact same state as it was the moment that I took it out of the box for
the first time. I figured I could keep it off line long enough to set
up Jaws, and change the settings to stop Dell and MS from helping themselves
with making my computer work better.
But,
after the reset that Dell claimed to do, I still had some files that I put
on the computer. I still had my log on password, the Jaws
authorization key, along with other things including the stupid RealTek
drivers that sound so bad. I wonder if the Dell tech support person
did an actual reset or maybe just a refresh.
So
I went in to Windows and looked at the reset setting because I was
considering doing my own reset. And it said that the reset action was the
recommended action for user’s to preform before recycling their
computers. This causes me to wonder exactly what the Win10 reset
function really does.
Now
here’s my point. I want one of two things. Either the computer
to go back to the exact same state it was in when I booted it up the first
time. Or, I would be completely happy with a clean Win10 install with
none of the original Dell software.
So,
if I am not the first person that Carlos has to kick off of his new list for
boring you all to death, is there any one who can really really, tell
me exactly what I will get if I reset Win10
myself?
So
sorry for what still turned out to be a book,
|
|
Indeed, I would be interested to know if your
Dell/OEM included software was restored as well.
toggle quoted messageShow quoted text
----- Original Message -----
Sent: Monday, August 31, 2015 1:53
PM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
My Dell laptop just rebooted. I think it may have rebooted two or
three times. It took over one hour to finish.
This time, it appears to have done exactly what I was hoping it would
do.
All of the Windows sounds are default now and I don’t see any signs of my
old files or settings or Apps.
Windows is working with Narrator just fine. I landed at the windows
set up screen where I was able to set up my log in password, country, local
account name, password, and password hint. Next, I landed on the
desktop.
Oh, I also did get the option to set up my internet but I skipped that
step so I can go in to Windows later this afternoon and tell Windows and Dell
to not give me any automatic driver downloads. Its kind of neat.
My Router and around a dozen others were in a list just waiting for me to hit
enter on the right one.
By the way, I was able to go to a thumb drive where I have Jaws. I
will do that next...after I grab some sleep.
The main point for me is just that it does appear as though a blind
individual can do a reset, and then set up a new commercially available system
with out sighted assistance. That’s what I really wanted.
I am not certain yet as to whether I have all of the Dell software on the
system or if I only have Windows stuff but it won’t matter too much to me
either way. I’m guessing that it is my original system the way that it
came to me from Dell.
I need to get some sleep so I will report back to the list later this
afternoon in case some one is following this thread but here is a very very,
important thing that I need to say right now.
When I clicked on reset, I got two options. One said some thing
like delete all files. That is the selection that I chose. It does
appear that I now have a fresh Win10 install.
The other option that I was given after clicking on the reset button was
to clean all drives. This setting appears to wipe all drives. I am
assuming that the C (primary) drive and the D (restoration) drive get
wiped. Someone wanting Windows to come back up with Narrator would
certainly want to avoid cleaning all drives unless they have a way to install
another copy of Windows. So, be careful which button you select or you
will get stuck with a completely cleaned nonfunctioning drive.
Carlos, I sure am glad that I didn’t fire you!
James
Sent: Monday, August 31, 2015 11:48 AM
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
If I remember correctly though it does
specifically depend on the options you choose.
----- Original Message -----
Sent: Monday, August 31, 2015 11:42
AM
Subject: RE: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Hi,
It’s
more than that: it you do choose to wipe your hard drive, everything
(including OEM software) will be removed (I had to do this on my Toshiba
laptop a few days ago).
Cheers,
Joseph
From: Carlos
[mailto:carlos1106@...] Sent: Monday, August 31, 2015 6:33
AM To: TechTalk@groups.io Subject:
Re: [TechTalk] Exactly what really does happen if I reset Windows10 on a new
Dell laptop?
Resetting is
basically like reinstalling Windows. Only software which may have been
included by the manufacturer is restored. All settings and other
applications will be removed.
----- Original
Message -----
Sent: Monday, August
31, 2015 9:00 AM
Subject: [TechTalk]
Exactly what really does happen if I reset Windows10 on a new Dell
laptop?
I
would have to write a book to explain all that I have gone through with my
6 day old Dell Inspiron11 laptop loaded from Dell with Windows10. So
I will try for the condensed version.
I
fell in love with the laptop at first touch but, the sound was
terrible. Loads of distortion and the volume continually changed
itself all by it self. So, I rolled the RealTek drivers back to the
prior version and the laptop sounded 100% perfect.
Then,
Microsoft updates gave me the newest and latest driver update for the
onboard RealTek sound which just happened to be the bad drivers that I had
just removed. Suddenly, the sound was all messed up
again.
My
next attempt to roll back the drivers failed several times. Then, I got MS
to do a remote in on the laptop and they install the same older drivers
that made the machine sound perfect again.
Carlos
told me how to prevent MS from changing my drivers with future Windows
updates. And, I did that. So, I spent around 12 hours getting
every thing installed on the laptop.
The
next day, the sound was back to the same as the day before. It turns
out that Dell also sends out driver updates and this time, it was Dell who
messed me over. <groan?
I
ain’t all that great with even using some features on my computer much
less being able to repair it when something goes wrong. And, I have
news for both Dell and Microsoft, I can break my computer just fine with
out any assistance from them.
Since
I had reasons to suspect corrupted files for other reasons that I won’t go
in to right now, , I got Dell tech support to remote in and do a Windows
reset. I was informed by Dell tech support that the laptop would be
in the exact same state as it was the moment that I took it out of the box
for the first time. I figured I could keep it off line long enough
to set up Jaws, and change the settings to stop Dell and MS from helping
themselves with making my computer work
better.
But,
after the reset that Dell claimed to do, I still had some files that I put
on the computer. I still had my log on password, the Jaws
authorization key, along with other things including the stupid RealTek
drivers that sound so bad. I wonder if the Dell tech support person
did an actual reset or maybe just a refresh.
So
I went in to Windows and looked at the reset setting because I was
considering doing my own reset. And it said that the reset action was the
recommended action for user’s to preform before recycling their
computers. This causes me to wonder exactly what the Win10 reset
function really does.
Now
here’s my point. I want one of two things. Either the computer
to go back to the exact same state it was in when I booted it up the first
time. Or, I would be completely happy with a clean Win10 install
with none of the original Dell software.
So,
if I am not the first person that Carlos has to kick off of his new list
for boring you all to death, is there any one who can really really,
tell me exactly what I will get if I reset Win10
myself?
So
sorry for what still turned out to be a book,
|
|
Hi Carlos and list,
After hours of digging through settings with Narrator and a messed up
installation of Jaws, I haven’t accomplished much. Here’s what I do
have:
I seem to have a clean install of Windows.
For right now, I don’t think that I got any Dell software with the
reset. I'm just having trouble going through unfamiliar menus with
Narrator and broken Jaws.
I was able to turn off Windows driver updates as well as software updates,
all in windows. I got the touch pad turned off and installed Jaws from a
thumb drive. But, Jaws doesn’t work right.
Jaws says that there was a problem with installing the mirror drivers and
that I need to first try a reboot. I did and Jaws still isn’t working
right. Jaws said to try doing a Jaws repair.
I do not know how to do a Jaws repair and, don’t you have to be on line to
do that? That was another thing that I could not find while digging
through menus with Narrator or Jaws.
So, can any one tell me first, how to get on line with Win10? Next,
Can any one give me step by step directions on doing a Jaws repair?
So many thanks,
James
toggle quoted messageShow quoted text
From: Carlos
Sent: Monday, August 31, 2015 12:59 PM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Indeed, I would be interested to know if your Dell/OEM included software
was restored as well.
----- Original Message -----
From: James Bentley
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 1:53 PM
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
My Dell laptop just rebooted. I think it may have rebooted two or
three times. It took over one hour to finish.
This time, it appears to have done exactly what I was hoping it would
do.
All of the Windows sounds are default now and I don’t see any signs of my
old files or settings or Apps.
Windows is working with Narrator just fine. I landed at the windows
set up screen where I was able to set up my log in password, country, local
account name, password, and password hint. Next, I landed on the desktop.
Oh, I also did get the option to set up my internet but I skipped that step
so I can go in to Windows later this afternoon and tell Windows and Dell to not
give me any automatic driver downloads. Its kind of neat. My Router
and around a dozen others were in a list just waiting for me to hit enter on the
right one.
By the way, I was able to go to a thumb drive where I have Jaws. I
will do that next...after I grab some sleep.
The main point for me is just that it does appear as though a blind
individual can do a reset, and then set up a new commercially available system
with out sighted assistance. That’s what I really wanted.
I am not certain yet as to whether I have all of the Dell software on the
system or if I only have Windows stuff but it won’t matter too much to me either
way. I’m guessing that it is my original system the way that it came to me
from Dell.
I need to get some sleep so I will report back to the list later this
afternoon in case some one is following this thread but here is a very very,
important thing that I need to say right now.
When I clicked on reset, I got two options. One said some thing like
delete all files. That is the selection that I chose. It does appear
that I now have a fresh Win10 install.
The other option that I was given after clicking on the reset button was to
clean all drives. This setting appears to wipe all drives. I am
assuming that the C (primary) drive and the D (restoration) drive get
wiped. Someone wanting Windows to come back up with Narrator would
certainly want to avoid cleaning all drives unless they have a way to install
another copy of Windows. So, be careful which button you select or you
will get stuck with a completely cleaned nonfunctioning drive.
Carlos, I sure am glad that I didn’t fire you!
James
From: Carlos
Sent: Monday, August 31, 2015 11:48 AM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
If I remember correctly though it does specifically depend on the options
you choose.
----- Original Message -----
From: Joseph Lee
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 11:42 AM
Subject: RE: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Hi,
It’s more than that: it you do choose to wipe your hard drive, everything
(including OEM software) will be removed (I had to do this on my Toshiba laptop
a few days ago).
Cheers,
Joseph
From: Carlos [mailto:carlos1106@...]
Sent: Monday, August 31, 2015 6:33 AM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Resetting is basically like reinstalling Windows. Only software which
may have been included by the manufacturer is restored. All settings and
other applications will be removed.
----- Original Message -----
From: James Bentley
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 9:00 AM
Subject: [TechTalk] Exactly what really does happen if I reset Windows10 on
a new Dell laptop?
Hi Group,
I would have to write a book to explain all that I have gone through with
my 6 day old Dell Inspiron11 laptop loaded from Dell with Windows10. So I
will try for the condensed version.
I fell in love with the laptop at first touch but, the sound was
terrible. Loads of distortion and the volume continually changed itself
all by it self. So, I rolled the RealTek drivers back to the prior version
and the laptop sounded 100% perfect.
Then, Microsoft updates gave me the newest and latest driver update for the
onboard RealTek sound which just happened to be the bad drivers that I had just
removed. Suddenly, the sound was all messed up again.
My next attempt to roll back the drivers failed several times. Then, I got
MS to do a remote in on the laptop and they install the same older drivers that
made the machine sound perfect again.
Carlos told me how to prevent MS from changing my drivers with future
Windows updates. And, I did that. So, I spent around 12 hours
getting every thing installed on the laptop.
The next day, the sound was back to the same as the day before. It
turns out that Dell also sends out driver updates and this time, it was Dell who
messed me over. <groan?
I ain’t all that great with even using some features on my computer much
less being able to repair it when something goes wrong. And, I have news
for both Dell and Microsoft, I can break my computer just fine with out any
assistance from them.
Since I had reasons to suspect corrupted files for other reasons that I
won’t go in to right now, , I got Dell tech support to remote in and do a
Windows reset. I was informed by Dell tech support that the laptop would
be in the exact same state as it was the moment that I took it out of the box
for the first time. I figured I could keep it off line long enough to set
up Jaws, and change the settings to stop Dell and MS from helping themselves
with making my computer work better.
But, after the reset that Dell claimed to do, I still had some files that I
put on the computer. I still had my log on password, the Jaws
authorization key, along with other things including the stupid RealTek drivers
that sound so bad. I wonder if the Dell tech support person did an actual
reset or maybe just a refresh.
So I went in to Windows and looked at the reset setting because I was
considering doing my own reset. And it said that the reset action was the
recommended action for user’s to preform before recycling their
computers. This causes me to wonder exactly what the Win10 reset function
really does.
Now here’s my point. I want one of two things. Either the
computer to go back to the exact same state it was in when I booted it up the
first time. Or, I would be completely happy with a clean Win10 install
with none of the original Dell software.
So, if I am not the first person that Carlos has to kick off of his new
list for boring you all to death, is there any one who can really really,
tell me exactly what I will get if I reset
Win10 myself?
So sorry for what still turned out to be a book,
James
|
|
Hi James,
You do not have to be online to perform a JAWS
repair.
From the JAWS help file:
1. Press WINDOWS Key+R. 2. Choose the Browse
button. 3. Navigate to folder where the JAWS setup package is located. 4.
Select the setup package file and press ENTER. 5. Press END and then press
the SPACEBAR. 6. Type /Type repair and press ENTER.
As for getting online in general, is this a
desktop or a laptop? If it is a desktop using a wired connection, then
usually Windows will automatically setup your internet connection if it can
find drivers for your network adapter. If it is a laptop using a wireless
connection, even if Windows can find drivers for the network adapter, you
will still have to setup your wireless connection.
toggle quoted messageShow quoted text
----- Original Message -----
Sent: Tuesday, September 01, 2015 3:03
AM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Hi Carlos and list,
After hours of digging through settings with Narrator and a messed up
installation of Jaws, I haven’t accomplished much. Here’s what I do
have:
I seem to have a clean install of Windows.
For right now, I don’t think that I got any Dell software with the
reset. I'm just having trouble going through unfamiliar menus with
Narrator and broken Jaws.
I was able to turn off Windows driver updates as well as software
updates, all in windows. I got the touch pad turned off and installed
Jaws from a thumb drive. But, Jaws doesn’t work right.
Jaws says that there was a problem with installing the mirror drivers and
that I need to first try a reboot. I did and Jaws still isn’t working
right. Jaws said to try doing a Jaws repair.
I do not know how to do a Jaws repair and, don’t you have to be on line
to do that? That was another thing that I could not find while digging
through menus with Narrator or Jaws.
So, can any one tell me first, how to get on line with Win10? Next,
Can any one give me step by step directions on doing a Jaws repair?
So many thanks,
James
From: Carlos
Sent: Monday, August 31, 2015 12:59 PM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Indeed, I would be interested to know if your Dell/OEM included software
was restored as well.
----- Original Message -----
From: James Bentley
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 1:53 PM
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
My Dell laptop just rebooted. I think it may have rebooted two or
three times. It took over one hour to finish.
This time, it appears to have done exactly what I was hoping it would
do.
All of the Windows sounds are default now and I don’t see any signs of my
old files or settings or Apps.
Windows is working with Narrator just fine. I landed at the windows
set up screen where I was able to set up my log in password, country, local
account name, password, and password hint. Next, I landed on the
desktop.
Oh, I also did get the option to set up my internet but I skipped that
step so I can go in to Windows later this afternoon and tell Windows and Dell
to not give me any automatic driver downloads. Its kind of neat.
My Router and around a dozen others were in a list just waiting for me to hit
enter on the right one.
By the way, I was able to go to a thumb drive where I have Jaws. I
will do that next...after I grab some sleep.
The main point for me is just that it does appear as though a blind
individual can do a reset, and then set up a new commercially available system
with out sighted assistance. That’s what I really wanted.
I am not certain yet as to whether I have all of the Dell software on the
system or if I only have Windows stuff but it won’t matter too much to me
either way. I’m guessing that it is my original system the way that it
came to me from Dell.
I need to get some sleep so I will report back to the list later this
afternoon in case some one is following this thread but here is a very very,
important thing that I need to say right now.
When I clicked on reset, I got two options. One said some thing
like delete all files. That is the selection that I chose. It does
appear that I now have a fresh Win10 install.
The other option that I was given after clicking on the reset button was
to clean all drives. This setting appears to wipe all drives. I am
assuming that the C (primary) drive and the D (restoration) drive get
wiped. Someone wanting Windows to come back up with Narrator would
certainly want to avoid cleaning all drives unless they have a way to install
another copy of Windows. So, be careful which button you select or you
will get stuck with a completely cleaned nonfunctioning drive.
Carlos, I sure am glad that I didn’t fire you!
James
From: Carlos
Sent: Monday, August 31, 2015 11:48 AM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
If I remember correctly though it does specifically depend on the options
you choose.
----- Original Message -----
From: Joseph Lee
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 11:42 AM
Subject: RE: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Hi,
It’s more than that: it you do choose to wipe your hard drive, everything
(including OEM software) will be removed (I had to do this on my Toshiba
laptop a few days ago).
Cheers,
Joseph
From: Carlos [mailto:carlos1106@...]
Sent: Monday, August 31, 2015 6:33 AM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Resetting is basically like reinstalling Windows. Only software
which may have been included by the manufacturer is restored. All
settings and other applications will be removed.
----- Original Message -----
From: James Bentley
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 9:00 AM
Subject: [TechTalk] Exactly what really does happen if I reset Windows10
on a new Dell laptop?
Hi Group,
I would have to write a book to explain all that I have gone through with
my 6 day old Dell Inspiron11 laptop loaded from Dell with Windows10. So
I will try for the condensed version.
I fell in love with the laptop at first touch but, the sound was
terrible. Loads of distortion and the volume continually changed itself
all by it self. So, I rolled the RealTek drivers back to the prior
version and the laptop sounded 100% perfect.
Then, Microsoft updates gave me the newest and latest driver update for
the onboard RealTek sound which just happened to be the bad drivers that I had
just removed. Suddenly, the sound was all messed up again.
My next attempt to roll back the drivers failed several times. Then, I
got MS to do a remote in on the laptop and they install the same older drivers
that made the machine sound perfect again.
Carlos told me how to prevent MS from changing my drivers with future
Windows updates. And, I did that. So, I spent around 12 hours
getting every thing installed on the laptop.
The next day, the sound was back to the same as the day before. It
turns out that Dell also sends out driver updates and this time, it was Dell
who messed me over. <groan?
I ain’t all that great with even using some features on my computer much
less being able to repair it when something goes wrong. And, I have news
for both Dell and Microsoft, I can break my computer just fine with out any
assistance from them.
Since I had reasons to suspect corrupted files for other reasons that I
won’t go in to right now, , I got Dell tech support to remote in and do a
Windows reset. I was informed by Dell tech support that the laptop would
be in the exact same state as it was the moment that I took it out of the box
for the first time. I figured I could keep it off line long enough to
set up Jaws, and change the settings to stop Dell and MS from helping
themselves with making my computer work better.
But, after the reset that Dell claimed to do, I still had some files that
I put on the computer. I still had my log on password, the Jaws
authorization key, along with other things including the stupid RealTek
drivers that sound so bad. I wonder if the Dell tech support person did
an actual reset or maybe just a refresh.
So I went in to Windows and looked at the reset setting because I was
considering doing my own reset. And it said that the reset action was the
recommended action for user’s to preform before recycling their
computers. This causes me to wonder exactly what the Win10 reset
function really does.
Now here’s my point. I want one of two things. Either the
computer to go back to the exact same state it was in when I booted it up the
first time. Or, I would be completely happy with a clean Win10 install
with none of the original Dell software.
So, if I am not the first person that Carlos has to kick off of his new
list for boring you all to death, is there any one who can really
really, tell me exactly what I will get if I reset
Win10 myself?
So sorry for what still turned out to be a book,
James
|
|
Sorry, you mentioned turning off the touch pad so
I'm assuming it is a laptop.
toggle quoted messageShow quoted text
----- Original Message -----
Sent: Tuesday, September 01, 2015 3:23
AM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Hi James,
You do not have to be online to perform a
JAWS repair.
From the JAWS help file:
1. Press WINDOWS Key+R. 2. Choose the Browse
button. 3. Navigate to folder where the JAWS setup package is
located. 4. Select the setup package file and press ENTER. 5. Press END
and then press the SPACEBAR. 6. Type /Type repair and press
ENTER.
As for getting online in general, is this a
desktop or a laptop? If it is a desktop using a wired connection, then
usually Windows will automatically setup your internet connection if it
can find drivers for your network adapter. If it is a laptop using a
wireless connection, even if Windows can find drivers for the network
adapter, you will still have to setup your wireless connection.
----- Original Message -----
Sent: Tuesday, September 01, 2015 3:03
AM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Hi Carlos and list,
After hours of digging through settings with Narrator and a messed up
installation of Jaws, I haven’t accomplished much. Here’s what I do
have:
I seem to have a clean install of Windows.
For right now, I don’t think that I got any Dell software with the
reset. I'm just having trouble going through unfamiliar menus with
Narrator and broken Jaws.
I was able to turn off Windows driver updates as well as software
updates, all in windows. I got the touch pad turned off and installed
Jaws from a thumb drive. But, Jaws doesn’t work right.
Jaws says that there was a problem with installing the mirror drivers
and that I need to first try a reboot. I did and Jaws still isn’t
working right. Jaws said to try doing a Jaws repair.
I do not know how to do a Jaws repair and, don’t you have to be on line
to do that? That was another thing that I could not find while digging
through menus with Narrator or Jaws.
So, can any one tell me first, how to get on line with Win10?
Next, Can any one give me step by step directions on doing a Jaws
repair?
So many thanks,
James
From: Carlos
Sent: Monday, August 31, 2015 12:59 PM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Indeed, I would be interested to know if your Dell/OEM included
software was restored as well.
----- Original Message -----
From: James Bentley
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 1:53 PM
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
My Dell laptop just rebooted. I think it may have rebooted two or
three times. It took over one hour to finish.
This time, it appears to have done exactly what I was hoping it would
do.
All of the Windows sounds are default now and I don’t see any signs of
my old files or settings or Apps.
Windows is working with Narrator just fine. I landed at the
windows set up screen where I was able to set up my log in password,
country, local account name, password, and password hint. Next, I landed on
the desktop.
Oh, I also did get the option to set up my internet but I skipped that
step so I can go in to Windows later this afternoon and tell Windows and
Dell to not give me any automatic driver downloads. Its kind of
neat. My Router and around a dozen others were in a list just waiting
for me to hit enter on the right one.
By the way, I was able to go to a thumb drive where I have Jaws.
I will do that next...after I grab some sleep.
The main point for me is just that it does appear as though a blind
individual can do a reset, and then set up a new commercially available
system with out sighted assistance. That’s what I really wanted.
I am not certain yet as to whether I have all of the Dell software on
the system or if I only have Windows stuff but it won’t matter too much to
me either way. I’m guessing that it is my original system the way that
it came to me from Dell.
I need to get some sleep so I will report back to the list later this
afternoon in case some one is following this thread but here is a very very,
important thing that I need to say right now.
When I clicked on reset, I got two options. One said some thing
like delete all files. That is the selection that I chose. It
does appear that I now have a fresh Win10 install.
The other option that I was given after clicking on the reset button
was to clean all drives. This setting appears to wipe all
drives. I am assuming that the C (primary) drive and the D
(restoration) drive get wiped. Someone wanting Windows to come back up
with Narrator would certainly want to avoid cleaning all drives unless they
have a way to install another copy of Windows. So, be careful which
button you select or you will get stuck with a completely cleaned
nonfunctioning drive.
Carlos, I sure am glad that I didn’t fire you!
James
From: Carlos
Sent: Monday, August 31, 2015 11:48 AM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
If I remember correctly though it does specifically depend on the
options you choose.
----- Original Message -----
From: Joseph Lee
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 11:42 AM
Subject: RE: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Hi,
It’s more than that: it you do choose to wipe your hard drive,
everything (including OEM software) will be removed (I had to do this on my
Toshiba laptop a few days ago).
Cheers,
Joseph
From: Carlos [mailto:carlos1106@...]
Sent: Monday, August 31, 2015 6:33 AM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Resetting is basically like reinstalling Windows. Only software
which may have been included by the manufacturer is restored. All
settings and other applications will be removed.
----- Original Message -----
From: James Bentley
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 9:00 AM
Subject: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Hi Group,
I would have to write a book to explain all that I have gone through
with my 6 day old Dell Inspiron11 laptop loaded from Dell with
Windows10. So I will try for the condensed version.
I fell in love with the laptop at first touch but, the sound was
terrible. Loads of distortion and the volume continually changed
itself all by it self. So, I rolled the RealTek drivers back to the
prior version and the laptop sounded 100% perfect.
Then, Microsoft updates gave me the newest and latest driver update for
the onboard RealTek sound which just happened to be the bad drivers that I
had just removed. Suddenly, the sound was all messed up again.
My next attempt to roll back the drivers failed several times. Then, I
got MS to do a remote in on the laptop and they install the same older
drivers that made the machine sound perfect again.
Carlos told me how to prevent MS from changing my drivers with future
Windows updates. And, I did that. So, I spent around 12 hours
getting every thing installed on the laptop.
The next day, the sound was back to the same as the day before.
It turns out that Dell also sends out driver updates and this time, it was
Dell who messed me over. <groan?
I ain’t all that great with even using some features on my computer
much less being able to repair it when something goes wrong. And, I
have news for both Dell and Microsoft, I can break my computer just fine
with out any assistance from them.
Since I had reasons to suspect corrupted files for other reasons that I
won’t go in to right now, , I got Dell tech support to remote in and do a
Windows reset. I was informed by Dell tech support that the laptop
would be in the exact same state as it was the moment that I took it out of
the box for the first time. I figured I could keep it off line long
enough to set up Jaws, and change the settings to stop Dell and MS from
helping themselves with making my computer work better.
But, after the reset that Dell claimed to do, I still had some files
that I put on the computer. I still had my log on password, the Jaws
authorization key, along with other things including the stupid RealTek
drivers that sound so bad. I wonder if the Dell tech support person
did an actual reset or maybe just a refresh.
So I went in to Windows and looked at the reset setting because I was
considering doing my own reset. And it said that the reset action was the
recommended action for user’s to preform before recycling their
computers. This causes me to wonder exactly what the Win10 reset
function really does.
Now here’s my point. I want one of two things. Either the
computer to go back to the exact same state it was in when I booted it up
the first time. Or, I would be completely happy with a clean Win10
install with none of the original Dell software.
So, if I am not the first person that Carlos has to kick off of his new
list for boring you all to death, is there any one who can really
really, tell me exactly what I will get if I reset
Win10 myself?
So sorry for what still turned out to be a book,
James
|
|
And not that I'm trying to complicate your life,
but if the OEM software was not restored when you reset Windows, then
drivers for your network adapter may or may not have been found in the Windows
database.
toggle quoted messageShow quoted text
----- Original Message -----
Sent: Tuesday, September 01, 2015 3:43
AM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Sorry, you mentioned turning off the touch pad so
I'm assuming it is a laptop.
----- Original Message -----
Sent: Tuesday, September 01, 2015 3:23
AM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Hi James,
You do not have to be online to perform a
JAWS repair.
From the JAWS help file:
1. Press WINDOWS Key+R. 2. Choose the Browse
button. 3. Navigate to folder where the JAWS setup package is
located. 4. Select the setup package file and press ENTER. 5. Press
END and then press the SPACEBAR. 6. Type /Type repair and press
ENTER.
As for getting online in general, is
this a desktop or a laptop? If it is a desktop using a wired
connection, then usually Windows will automatically setup your internet
connection if it can find drivers for your network adapter. If it is a
laptop using a wireless connection, even if Windows can find drivers
for the network adapter, you will still have to setup your wireless
connection.
----- Original Message -----
Sent: Tuesday, September 01, 2015
3:03 AM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Hi Carlos and list,
After hours of digging through settings with Narrator and a messed up
installation of Jaws, I haven’t accomplished much. Here’s what I do
have:
I seem to have a clean install of Windows.
For right now, I don’t think that I got any Dell software with the
reset. I'm just having trouble going through unfamiliar menus with
Narrator and broken Jaws.
I was able to turn off Windows driver updates as well as software
updates, all in windows. I got the touch pad turned off and
installed Jaws from a thumb drive. But, Jaws doesn’t work
right.
Jaws says that there was a problem with installing the mirror drivers
and that I need to first try a reboot. I did and Jaws still isn’t
working right. Jaws said to try doing a Jaws repair.
I do not know how to do a Jaws repair and, don’t you have to be on
line to do that? That was another thing that I could not find while
digging through menus with Narrator or Jaws.
So, can any one tell me first, how to get on line with Win10?
Next, Can any one give me step by step directions on doing a Jaws
repair?
So many thanks,
James
From: Carlos
Sent: Monday, August 31, 2015 12:59 PM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Indeed, I would be interested to know if your Dell/OEM included
software was restored as well.
----- Original Message -----
From: James Bentley
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 1:53 PM
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
My Dell laptop just rebooted. I think it may have rebooted two
or three times. It took over one hour to finish.
This time, it appears to have done exactly what I was hoping it would
do.
All of the Windows sounds are default now and I don’t see any signs
of my old files or settings or Apps.
Windows is working with Narrator just fine. I landed at the
windows set up screen where I was able to set up my log in password,
country, local account name, password, and password hint. Next, I landed
on the desktop.
Oh, I also did get the option to set up my internet but I skipped
that step so I can go in to Windows later this afternoon and tell Windows
and Dell to not give me any automatic driver downloads. Its kind of
neat. My Router and around a dozen others were in a list just
waiting for me to hit enter on the right one.
By the way, I was able to go to a thumb drive where I have
Jaws. I will do that next...after I grab some sleep.
The main point for me is just that it does appear as though a blind
individual can do a reset, and then set up a new commercially available
system with out sighted assistance. That’s what I really
wanted.
I am not certain yet as to whether I have all of the Dell software on
the system or if I only have Windows stuff but it won’t matter too much to
me either way. I’m guessing that it is my original system the way
that it came to me from Dell.
I need to get some sleep so I will report back to the list later this
afternoon in case some one is following this thread but here is a very
very, important thing that I need to say right now.
When I clicked on reset, I got two options. One said some thing
like delete all files. That is the selection that I chose. It
does appear that I now have a fresh Win10 install.
The other option that I was given after clicking on the reset button
was to clean all drives. This setting appears to wipe all
drives. I am assuming that the C (primary) drive and the D
(restoration) drive get wiped. Someone wanting Windows to come back
up with Narrator would certainly want to avoid cleaning all drives unless
they have a way to install another copy of Windows. So, be careful
which button you select or you will get stuck with a completely cleaned
nonfunctioning drive.
Carlos, I sure am glad that I didn’t fire you!
James
From: Carlos
Sent: Monday, August 31, 2015 11:48 AM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
If I remember correctly though it does specifically depend on the
options you choose.
----- Original Message -----
From: Joseph Lee
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 11:42 AM
Subject: RE: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Hi,
It’s more than that: it you do choose to wipe your hard drive,
everything (including OEM software) will be removed (I had to do this on
my Toshiba laptop a few days ago).
Cheers,
Joseph
From: Carlos [mailto:carlos1106@...]
Sent: Monday, August 31, 2015 6:33 AM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Resetting is basically like reinstalling Windows. Only software
which may have been included by the manufacturer is restored. All
settings and other applications will be removed.
----- Original Message -----
From: James Bentley
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 9:00 AM
Subject: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Hi Group,
I would have to write a book to explain all that I have gone through
with my 6 day old Dell Inspiron11 laptop loaded from Dell with
Windows10. So I will try for the condensed version.
I fell in love with the laptop at first touch but, the sound was
terrible. Loads of distortion and the volume continually changed
itself all by it self. So, I rolled the RealTek drivers back to the
prior version and the laptop sounded 100% perfect.
Then, Microsoft updates gave me the newest and latest driver update
for the onboard RealTek sound which just happened to be the bad drivers
that I had just removed. Suddenly, the sound was all messed up
again.
My next attempt to roll back the drivers failed several times. Then,
I got MS to do a remote in on the laptop and they install the same older
drivers that made the machine sound perfect again.
Carlos told me how to prevent MS from changing my drivers with future
Windows updates. And, I did that. So, I spent around 12 hours
getting every thing installed on the laptop.
The next day, the sound was back to the same as the day before.
It turns out that Dell also sends out driver updates and this time, it was
Dell who messed me over. <groan?
I ain’t all that great with even using some features on my computer
much less being able to repair it when something goes wrong. And, I
have news for both Dell and Microsoft, I can break my computer just fine
with out any assistance from them.
Since I had reasons to suspect corrupted files for other reasons that
I won’t go in to right now, , I got Dell tech support to remote in and do
a Windows reset. I was informed by Dell tech support that the laptop
would be in the exact same state as it was the moment that I took it out
of the box for the first time. I figured I could keep it off line
long enough to set up Jaws, and change the settings to stop Dell and MS
from helping themselves with making my computer work better.
But, after the reset that Dell claimed to do, I still had some files
that I put on the computer. I still had my log on password, the Jaws
authorization key, along with other things including the stupid RealTek
drivers that sound so bad. I wonder if the Dell tech support person
did an actual reset or maybe just a refresh.
So I went in to Windows and looked at the reset setting because I was
considering doing my own reset. And it said that the reset action was the
recommended action for user’s to preform before recycling their
computers. This causes me to wonder exactly what the Win10 reset
function really does.
Now here’s my point. I want one of two things. Either the
computer to go back to the exact same state it was in when I booted it up
the first time. Or, I would be completely happy with a clean Win10
install with none of the original Dell software.
So, if I am not the first person that Carlos has to kick off of his
new list for boring you all to death, is there any one who can
really really, tell me exactly what I will get if I reset
Win10 myself?
So sorry for what still turned out to be a book,
James
|
|
I am not having any luck following your directions for doing a Jaws
repair. Maybe I should let it rest for tonight.
As far as installing drivers I assume that I need to go in to device
manager and attempt to install drivers for my laptops network card?
I'll start back with it later if not tomorrow.
Many thanks;James Bentley<bentleyj1952@...>;
toggle quoted messageShow quoted text
Sent: Tuesday, September 01, 2015 2:43 AM
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Sorry, you mentioned turning off the touch pad so
I'm assuming it is a laptop.
----- Original Message -----
Sent: Tuesday, September 01, 2015 3:23
AM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Hi James,
You do not have to be online to perform a JAWS
repair.
From the JAWS help file:
1. Press WINDOWS Key+R. 2. Choose the Browse
button. 3. Navigate to folder where the JAWS setup package is
located. 4. Select the setup package file and press ENTER. 5. Press END
and then press the SPACEBAR. 6. Type /Type repair and press
ENTER.
As for getting online in general, is this a
desktop or a laptop? If it is a desktop using a wired connection, then
usually Windows will automatically setup your internet connection if it can
find drivers for your network adapter. If it is a laptop using a
wireless connection, even if Windows can find drivers for the network adapter,
you will still have to setup your wireless connection.
----- Original Message -----
Sent: Tuesday, September 01, 2015 3:03
AM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Hi Carlos and list,
After hours of digging through settings with Narrator and a messed up
installation of Jaws, I haven’t accomplished much. Here’s what I do
have:
I seem to have a clean install of Windows.
For right now, I don’t think that I got any Dell software with the
reset. I'm just having trouble going through unfamiliar menus with
Narrator and broken Jaws.
I was able to turn off Windows driver updates as well as software
updates, all in windows. I got the touch pad turned off and installed
Jaws from a thumb drive. But, Jaws doesn’t work right.
Jaws says that there was a problem with installing the mirror drivers
and that I need to first try a reboot. I did and Jaws still isn’t
working right. Jaws said to try doing a Jaws repair.
I do not know how to do a Jaws repair and, don’t you have to be on line
to do that? That was another thing that I could not find while digging
through menus with Narrator or Jaws.
So, can any one tell me first, how to get on line with Win10?
Next, Can any one give me step by step directions on doing a Jaws
repair?
So many thanks,
James
From: Carlos
Sent: Monday, August 31, 2015 12:59 PM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Indeed, I would be interested to know if your Dell/OEM included
software was restored as well.
----- Original Message -----
From: James Bentley
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 1:53 PM
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
My Dell laptop just rebooted. I think it may have rebooted two or
three times. It took over one hour to finish.
This time, it appears to have done exactly what I was hoping it would
do.
All of the Windows sounds are default now and I don’t see any signs of
my old files or settings or Apps.
Windows is working with Narrator just fine. I landed at the
windows set up screen where I was able to set up my log in password,
country, local account name, password, and password hint. Next, I landed on
the desktop.
Oh, I also did get the option to set up my internet but I skipped that
step so I can go in to Windows later this afternoon and tell Windows and
Dell to not give me any automatic driver downloads. Its kind of
neat. My Router and around a dozen others were in a list just waiting
for me to hit enter on the right one.
By the way, I was able to go to a thumb drive where I have Jaws.
I will do that next...after I grab some sleep.
The main point for me is just that it does appear as though a blind
individual can do a reset, and then set up a new commercially available
system with out sighted assistance. That’s what I really wanted.
I am not certain yet as to whether I have all of the Dell software on
the system or if I only have Windows stuff but it won’t matter too much to
me either way. I’m guessing that it is my original system the way that
it came to me from Dell.
I need to get some sleep so I will report back to the list later this
afternoon in case some one is following this thread but here is a very very,
important thing that I need to say right now.
When I clicked on reset, I got two options. One said some thing
like delete all files. That is the selection that I chose. It
does appear that I now have a fresh Win10 install.
The other option that I was given after clicking on the reset button
was to clean all drives. This setting appears to wipe all
drives. I am assuming that the C (primary) drive and the D
(restoration) drive get wiped. Someone wanting Windows to come back up
with Narrator would certainly want to avoid cleaning all drives unless they
have a way to install another copy of Windows. So, be careful which
button you select or you will get stuck with a completely cleaned
nonfunctioning drive.
Carlos, I sure am glad that I didn’t fire you!
James
From: Carlos
Sent: Monday, August 31, 2015 11:48 AM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
If I remember correctly though it does specifically depend on the
options you choose.
----- Original Message -----
From: Joseph Lee
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 11:42 AM
Subject: RE: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Hi,
It’s more than that: it you do choose to wipe your hard drive,
everything (including OEM software) will be removed (I had to do this on my
Toshiba laptop a few days ago).
Cheers,
Joseph
From: Carlos [mailto:carlos1106@...]
Sent: Monday, August 31, 2015 6:33 AM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Resetting is basically like reinstalling Windows. Only software
which may have been included by the manufacturer is restored. All
settings and other applications will be removed.
----- Original Message -----
From: James Bentley
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 9:00 AM
Subject: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Hi Group,
I would have to write a book to explain all that I have gone through
with my 6 day old Dell Inspiron11 laptop loaded from Dell with
Windows10. So I will try for the condensed version.
I fell in love with the laptop at first touch but, the sound was
terrible. Loads of distortion and the volume continually changed
itself all by it self. So, I rolled the RealTek drivers back to the
prior version and the laptop sounded 100% perfect.
Then, Microsoft updates gave me the newest and latest driver update for
the onboard RealTek sound which just happened to be the bad drivers that I
had just removed. Suddenly, the sound was all messed up again.
My next attempt to roll back the drivers failed several times. Then, I
got MS to do a remote in on the laptop and they install the same older
drivers that made the machine sound perfect again.
Carlos told me how to prevent MS from changing my drivers with future
Windows updates. And, I did that. So, I spent around 12 hours
getting every thing installed on the laptop.
The next day, the sound was back to the same as the day before.
It turns out that Dell also sends out driver updates and this time, it was
Dell who messed me over. <groan?
I ain’t all that great with even using some features on my computer
much less being able to repair it when something goes wrong. And, I
have news for both Dell and Microsoft, I can break my computer just fine
with out any assistance from them.
Since I had reasons to suspect corrupted files for other reasons that I
won’t go in to right now, , I got Dell tech support to remote in and do a
Windows reset. I was informed by Dell tech support that the laptop
would be in the exact same state as it was the moment that I took it out of
the box for the first time. I figured I could keep it off line long
enough to set up Jaws, and change the settings to stop Dell and MS from
helping themselves with making my computer work better.
But, after the reset that Dell claimed to do, I still had some files
that I put on the computer. I still had my log on password, the Jaws
authorization key, along with other things including the stupid RealTek
drivers that sound so bad. I wonder if the Dell tech support person
did an actual reset or maybe just a refresh.
So I went in to Windows and looked at the reset setting because I was
considering doing my own reset. And it said that the reset action was the
recommended action for user’s to preform before recycling their
computers. This causes me to wonder exactly what the Win10 reset
function really does.
Now here’s my point. I want one of two things. Either the
computer to go back to the exact same state it was in when I booted it up
the first time. Or, I would be completely happy with a clean Win10
install with none of the original Dell software.
So, if I am not the first person that Carlos has to kick off of his new
list for boring you all to death, is there any one who can really
really, tell me exactly what I will get if I reset
Win10 myself?
So sorry for what still turned out to be a book,
James
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I'm sorry that you're having problems with the
repair instructions. I really can't think of any way to further clarify
even if I had written them myself.
If drivers were found in the Windows
database for your network adapter, then they would already be
installed. If they were not installed, it is because Windows could not
find compatible drivers in it's database and you will have to download them from
the manufacturer's website.
toggle quoted messageShow quoted text
----- Original Message -----
Sent: Tuesday, September 01, 2015 4:14
AM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
I am not having any luck following your directions for doing a Jaws
repair. Maybe I should let it rest for tonight.
As far as installing drivers I assume that I need to go in to
device manager and attempt to install drivers for my laptops network
card?
I'll start back with it later if not tomorrow.
Many thanks;James Bentley<bentleyj1952@...>;
Sent: Tuesday, September 01, 2015 2:43 AM
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Sorry, you mentioned turning off the touch pad so
I'm assuming it is a laptop.
----- Original Message -----
Sent: Tuesday, September 01, 2015 3:23
AM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Hi James,
You do not have to be online to perform a JAWS
repair.
From the JAWS help file:
1. Press WINDOWS Key+R. 2. Choose the Browse
button. 3. Navigate to folder where the JAWS setup package is
located. 4. Select the setup package file and press ENTER. 5. Press
END and then press the SPACEBAR. 6. Type /Type repair and press
ENTER.
As for getting online in general, is this a
desktop or a laptop? If it is a desktop using a wired connection, then
usually Windows will automatically setup your internet connection if it can
find drivers for your network adapter. If it is a laptop using a
wireless connection, even if Windows can find drivers for the network
adapter, you will still have to setup your wireless connection.
----- Original Message -----
Sent: Tuesday, September 01, 2015
3:03 AM
Subject: Re: [TechTalk] Exactly what
really does happen if I reset Windows10 on a new Dell laptop?
Hi Carlos and list,
After hours of digging through settings with Narrator and a messed up
installation of Jaws, I haven’t accomplished much. Here’s what I do
have:
I seem to have a clean install of Windows.
For right now, I don’t think that I got any Dell software with the
reset. I'm just having trouble going through unfamiliar menus with
Narrator and broken Jaws.
I was able to turn off Windows driver updates as well as software
updates, all in windows. I got the touch pad turned off and
installed Jaws from a thumb drive. But, Jaws doesn’t work
right.
Jaws says that there was a problem with installing the mirror drivers
and that I need to first try a reboot. I did and Jaws still isn’t
working right. Jaws said to try doing a Jaws repair.
I do not know how to do a Jaws repair and, don’t you have to be on
line to do that? That was another thing that I could not find while
digging through menus with Narrator or Jaws.
So, can any one tell me first, how to get on line with Win10?
Next, Can any one give me step by step directions on doing a Jaws
repair?
So many thanks,
James
From: Carlos
Sent: Monday, August 31, 2015 12:59 PM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Indeed, I would be interested to know if your Dell/OEM included
software was restored as well.
----- Original Message -----
From: James Bentley
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 1:53 PM
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
My Dell laptop just rebooted. I think it may have rebooted two
or three times. It took over one hour to finish.
This time, it appears to have done exactly what I was hoping it would
do.
All of the Windows sounds are default now and I don’t see any signs
of my old files or settings or Apps.
Windows is working with Narrator just fine. I landed at the
windows set up screen where I was able to set up my log in password,
country, local account name, password, and password hint. Next, I landed
on the desktop.
Oh, I also did get the option to set up my internet but I skipped
that step so I can go in to Windows later this afternoon and tell Windows
and Dell to not give me any automatic driver downloads. Its kind of
neat. My Router and around a dozen others were in a list just
waiting for me to hit enter on the right one.
By the way, I was able to go to a thumb drive where I have
Jaws. I will do that next...after I grab some sleep.
The main point for me is just that it does appear as though a blind
individual can do a reset, and then set up a new commercially available
system with out sighted assistance. That’s what I really
wanted.
I am not certain yet as to whether I have all of the Dell software on
the system or if I only have Windows stuff but it won’t matter too much to
me either way. I’m guessing that it is my original system the way
that it came to me from Dell.
I need to get some sleep so I will report back to the list later this
afternoon in case some one is following this thread but here is a very
very, important thing that I need to say right now.
When I clicked on reset, I got two options. One said some thing
like delete all files. That is the selection that I chose. It
does appear that I now have a fresh Win10 install.
The other option that I was given after clicking on the reset button
was to clean all drives. This setting appears to wipe all
drives. I am assuming that the C (primary) drive and the D
(restoration) drive get wiped. Someone wanting Windows to come back
up with Narrator would certainly want to avoid cleaning all drives unless
they have a way to install another copy of Windows. So, be careful
which button you select or you will get stuck with a completely cleaned
nonfunctioning drive.
Carlos, I sure am glad that I didn’t fire you!
James
From: Carlos
Sent: Monday, August 31, 2015 11:48 AM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
If I remember correctly though it does specifically depend on the
options you choose.
----- Original Message -----
From: Joseph Lee
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 11:42 AM
Subject: RE: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Hi,
It’s more than that: it you do choose to wipe your hard drive,
everything (including OEM software) will be removed (I had to do this on
my Toshiba laptop a few days ago).
Cheers,
Joseph
From: Carlos [mailto:carlos1106@...]
Sent: Monday, August 31, 2015 6:33 AM
To: TechTalk@groups.io
Subject: Re: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Resetting is basically like reinstalling Windows. Only software
which may have been included by the manufacturer is restored. All
settings and other applications will be removed.
----- Original Message -----
From: James Bentley
To: TechTalk@groups.io
Sent: Monday, August 31, 2015 9:00 AM
Subject: [TechTalk] Exactly what really does happen if I reset
Windows10 on a new Dell laptop?
Hi Group,
I would have to write a book to explain all that I have gone through
with my 6 day old Dell Inspiron11 laptop loaded from Dell with
Windows10. So I will try for the condensed version.
I fell in love with the laptop at first touch but, the sound was
terrible. Loads of distortion and the volume continually changed
itself all by it self. So, I rolled the RealTek drivers back to the
prior version and the laptop sounded 100% perfect.
Then, Microsoft updates gave me the newest and latest driver update
for the onboard RealTek sound which just happened to be the bad drivers
that I had just removed. Suddenly, the sound was all messed up
again.
My next attempt to roll back the drivers failed several times. Then,
I got MS to do a remote in on the laptop and they install the same older
drivers that made the machine sound perfect again.
Carlos told me how to prevent MS from changing my drivers with future
Windows updates. And, I did that. So, I spent around 12 hours
getting every thing installed on the laptop.
The next day, the sound was back to the same as the day before.
It turns out that Dell also sends out driver updates and this time, it was
Dell who messed me over. <groan?
I ain’t all that great with even using some features on my computer
much less being able to repair it when something goes wrong. And, I
have news for both Dell and Microsoft, I can break my computer just fine
with out any assistance from them.
Since I had reasons to suspect corrupted files for other reasons that
I won’t go in to right now, , I got Dell tech support to remote in and do
a Windows reset. I was informed by Dell tech support that the laptop
would be in the exact same state as it was the moment that I took it out
of the box for the first time. I figured I could keep it off line
long enough to set up Jaws, and change the settings to stop Dell and MS
from helping themselves with making my computer work better.
But, after the reset that Dell claimed to do, I still had some files
that I put on the computer. I still had my log on password, the Jaws
authorization key, along with other things including the stupid RealTek
drivers that sound so bad. I wonder if the Dell tech support person
did an actual reset or maybe just a refresh.
So I went in to Windows and looked at the reset setting because I was
considering doing my own reset. And it said that the reset action was the
recommended action for user’s to preform before recycling their
computers. This causes me to wonder exactly what the Win10 reset
function really does.
Now here’s my point. I want one of two things. Either the
computer to go back to the exact same state it was in when I booted it up
the first time. Or, I would be completely happy with a clean Win10
install with none of the original Dell software.
So, if I am not the first person that Carlos has to kick off of his
new list for boring you all to death, is there any one who can
really really, tell me exactly what I will get if I reset
Win10 myself?
So sorry for what still turned out to be a book,
James
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