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Unlocking Braille Sense U2

Joe Orozco
 

Hi,

I've got an interesting issue with my Braille Sense U2. None of the
keys will work. The device is not locked; I've checked to make sure
all keys are unlocked. I can turn the unit on. After the Power On
message, it will show me the File Manager item on the main menu. None
of the typing keys will work. If I use the Down scroll key, it will
toggle between 6 and 8 dot mode. I thought it might be in one handed
mode, but I've turned on the unit holding down the F4 key, and this
has not changed anything. I've tried resetting the unit. That also has
not helped. I only know how to reset the unit using the reset button
in the back of the device. If there's a more definitive means of
resetting to factory default, I don't know how to do this. I've called
HIMS, but there's no telling when they'll get back to me. Any guidance
on this would be very much appreciated.

Joe
Joe Orozco
 

I randomly figured it out. Use F1 plus T. The unit chimed, and my keys
started working again. I have no idea what F1 T does. I literally just
tried a random keystroke, but there you go, in case it ever happens to
you.

On 8/13/19, Joe Orozco via Groups.Io <jsoro824@...> wrote:
Hi,

I've got an interesting issue with my Braille Sense U2. None of the
keys will work. The device is not locked; I've checked to make sure
all keys are unlocked. I can turn the unit on. After the Power On
message, it will show me the File Manager item on the main menu. None
of the typing keys will work. If I use the Down scroll key, it will
toggle between 6 and 8 dot mode. I thought it might be in one handed
mode, but I've turned on the unit holding down the F4 key, and this
has not changed anything. I've tried resetting the unit. That also has
not helped. I only know how to reset the unit using the reset button
in the back of the device. If there's a more definitive means of
resetting to factory default, I don't know how to do this. I've called
HIMS, but there's no telling when they'll get back to me. Any guidance
on this would be very much appreciated.

Joe
Sharon S
 

Hi, good to hear you fixed it. I too have no idea what that keystroke is for.

If you ever need it the reset that loses all your settings is pressing the reset while holding down the forward media key. You hold down the forward key until you hear the music then let it go. This setting has gotten me out of most problems. You lose all your settings but don't lose your files or email settings or info.

Hope this helps.
From Shaz.
Canberra, Australia.

-----Original Message-----
From: main@TechTalk.groups.io <main@TechTalk.groups.io> On Behalf Of Joe Orozco
Sent: Wednesday, 14 August 2019 6:55 AM
To: main@techtalk.groups.io
Subject: Re: [TechTalk] Unlocking Braille Sense U2

I randomly figured it out. Use F1 plus T. The unit chimed, and my keys started working again. I have no idea what F1 T does. I literally just tried a random keystroke, but there you go, in case it ever happens to you.

On 8/13/19, Joe Orozco via Groups.Io <jsoro824@...> wrote:
Hi,

I've got an interesting issue with my Braille Sense U2. None of the
keys will work. The device is not locked; I've checked to make sure
all keys are unlocked. I can turn the unit on. After the Power On
message, it will show me the File Manager item on the main menu. None
of the typing keys will work. If I use the Down scroll key, it will
toggle between 6 and 8 dot mode. I thought it might be in one handed
mode, but I've turned on the unit holding down the F4 key, and this
has not changed anything. I've tried resetting the unit. That also has
not helped. I only know how to reset the unit using the reset button
in the back of the device. If there's a more definitive means of
resetting to factory default, I don't know how to do this. I've called
HIMS, but there's no telling when they'll get back to me. Any guidance
on this would be very much appreciated.

Joe
Mark Withersea
 

Hi,

Sorry digging up an old thread but this has happened to someone I know... I think the T key is 2,3, 4 and 5 pressed together but not sure what the F1 is (perhaps the first rectangle key). Perhaps someone can confirm.
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